Senior Review Appraiser

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
39-44 Hourly
Senior level
Digital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • Automation
Ready to Transform the Future | Careers in Technology & Security
The Role
Reviews residential property valuations and collateral documentation for compliance with laws, mortgage policies, portfolio requirements, and investor guidelines. Identifies and resolves escalated collateral issues, obtains required documentation, supports pipeline quality metrics, communicates with internal and external stakeholders, maintains compliance controls, and mentors peers. Requires appraiser licensure or certification and at least three years of mortgage or consumer loan underwriting experience.
Summary Generated by Built In

Responsible for reviewing property valuations to ensure compliance Federal/State law and Citizen’s risk policy to ensure that loans secured with real estate are protected with adequate collateral value.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

  • Successfully use critical thinking and analytical skills to review collateral.
  • Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their collateral requirements.
  • Obtain required collateral documentation per program requirements from internal clients, external clients, vendors, and third-party sources.
  • Perform detailed review of all collateral documentation to ensure that loans meet portfolio and investor guidelines.
  • Identify and determine next steps for collateral issues that have been escalated.
  • Consistently communicate with other departments and sales to ensure pipeline metrics and quality guidelines are met.
  • Adhere to all compliance regulations and controls.
  • Develop and maintain positive working relationship with co-workers, internal and external clients, business partners and vendors.
  • Cultivate relationships with peers as a peer mentor.

 

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Licensed / Certified Appraiser
  • Three years or more of mortgage or consumer loan underwriting experience - appraisal review experience strongly preferred
  • Excellent Communication skills, both written and verbal, in relating to internal and external clients
  • Demonstrates proficiency in basic computer applications such as Microsoft Office software products

 

Preferred Qualifications:

  • FHA DE (CHUMS) / VA SAR/LAPP
  • Appraisal review or field experience with residential appraising
  • Experience with using appraisal and market evaluation tools
  • Demonstrates proficiency in mortgage automated processing systems
  • Basic knowledge of bank services and products
  • Bachelor's degree, or equivalent education and related training

Hours & Work Schedule

  • Hours per Week: 40 hours
  • Work Schedule: Mon - Friday 8am - 5pm

 

Pay Transparency

The salary range for this position is $39.23 - $44.37 per hour. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experiences. 

 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


Skills Required

  • Licensed or Certified Appraiser
  • Three or more years of mortgage or consumer loan underwriting experience
  • Excellent written and verbal communication skills
  • Proficiency in basic computer applications, including Microsoft Office
  • FHA DE CHUMS or VA SAR/LAPP experience
  • Appraisal review or residential field appraisal experience
  • Experience using appraisal and market evaluation tools
  • Proficiency in mortgage automated processing systems
  • Basic knowledge of bank services and products
  • Bachelor's degree or equivalent education and related training

Citizens Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.

  • Parental & Family Support Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
  • Leave & Time Off Breadth Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
  • Healthcare Strength Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.

Citizens Insights

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The Company
HQ: Providence, RI
17,000 Employees
Year Founded: 1828

What We Do

As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation

Why Work With Us

We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.

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