Senior Revenue Operations Specialist PH

Esusu: Building Credit Access for All

Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.

As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.

Our impact speaks volumes:

• $50 billion in credit activity facilitated
• 5 million+ rental units in our network
• Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers

Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu.

The Challenge:

We are seeking a Revenue Operations Coordinator to join our Revenue Operations Team. This individual will work closely with Account Executives and Account Managers to drive team efficiencies and close more revenue. They will offer support to their book of business on the administrative side by: supporting client communications, assisting with day-to-day operations for reps, and assisting with reporting for the Office of the CEO. 

What will you help deliver:

• Serve as the strategic Project Manager, translating GTM business requirements into technical user stories, managing the development sprint backlog, and ensuring on-time delivery of CRM and Operation enhancements.
• Own and optimize the RevOps Case Board and development queue, running triage on incoming requests, prioritizing high-impact systemic fixes, and ensuring strict SLA compliance.
• Scope and execute cross-functional operational projects, such as system audits, client offboarding architectures, and revenue validation workflows, safeguarding billing and collections integrity.
• Design, maintain, and continuously improve project management frameworks and standard operating procedures (SOPs) to enhance operational scalability and system consistency.

• Govern the opportunity lifecycle in Salesforce, proactively ensuring all deals are accurate, complete, and compliant with contract requirements prior to closure.
• Manage and optimize the cross-functional request queue via email and Slack, resolving complex deal-desk issues and identifying trends to reduce future friction.
• Facilitate cross-functional alignment between Marketing, Finance, Legal, Product, and Revenue Leaders to streamline and accelerate the deal activation process.

• Own quality and data governance across tools, establishing automated checks and processes to maintain a clean, high-integrity pipeline.
• Plan data routing and enrichment frameworks to ensure all leads, contacts, accounts, opportunities, and other records possess compliant, up-to-date data for proper routing and predictable deal progression.
• Validate and maintain the centralized tracking engine for prospect and client eligibility, providing Revenue, Finance, and cross-functional partners with a single source of truth.

• Serve as the System Owner for Revenue Tools managing platform configuration, user governance, and data flows to maximize outbound sales efficiency.
• Strategize, build, and deploy outbound communication sequences and outreach plays within Apollo.io to support partnership and revenue goals.
• Drive revenue tool utilization and ROI across the GTM team; collaborate with Marketing, Product, and Enablement to distribute critical enablement assets (e.g., battlecards) and proactively deliver tool training based on usage trends.

• Own the execution and delivery of standardized external partner reports, ensuring total data accuracy and on-time distribution.
• Partner directly with Leadership and the Office of the CEO to extract data, build lists, and prepare presentation metrics for high-stakes quarterly partner reviews.
• Manage the operational execution of invoicing and payment tracking for services delivered to partners.

Qualifications:

• Bachelor’s Degree or at least 2 years of experience with Sales Operations or a Revenue Team
• Experience with Salesforce Sales Cloud, B2B Automation Tools, LinkedIn Sales Navigator, and any other Revenue Facing AI Tools. 
• Admin Experience with Salesforce is good to have. 
• Experience with Large Data Management and Data analysis via Spreadsheet
• Self-starter with strong analytical and problem-solving skills, with the ability to translate strategy into specific execution plans and priorities
• Comfortable building relationships and communicating with different stakeholders
• Strong sense of urgency, organization, and time management skills to work on multiple priorities
• Curious, detail-oriented, independent, rigorous, and proactive kind of a person
• Team player ready to pitch in and help when needed. Ability to work independently, as well as on a team, and be a self-starter.

Competitive Benefits That Support You

At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally. For our Philippines-based team members, we partner with an Employer of Record (EOR), a third-party organization that manages payroll, taxes, and compliance on our behalf.

• 💵Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR)
• ✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).
• 🌴Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).
• 🩺Premium Health Coverage – Comprehensive HMO via Maxicare
• 🏦 Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay
• 💻 Work Tools Provided – Laptop and essential work equipment included 
• 🫱🏾‍🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.