Revenue Operations Manager (Mid-Level) (m/f/d)

Allow us to introduce ourselves

Hello there! We're Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.

We started out in Hamburg back in 2014 but we're now humbled to call the world our playground, with over 260 employees spread across 15 countries (we're remote-first), 2600+ international clients, delivering research from +190 markets, globally.

Want to be a part of the Appinio movement? 🚀

Your mission as a Revenue Operations Manager (Mid-Level)

We are looking for a Revenue Operations Manager (Mid-Level) (m/f/d) to support our Revenue Operations team. In this role, you will be working in the revenue engine of our customer-facing teams. You will be responsible for our data model and data quality measures. Furthermore, you will set up and improve processes between our Customer Success, Research, Sales, and Marketing teams.

This is your opportunity to fuel our growth, optimize team efficiency, and simplify day-to-day operations. In doing so, you'll have a significant impact on Appinio and our overall success.

What you'll be doing

• Ensure data quality in our CRM System
• Setup data quality measure and controlling reports
• Align stakeholders from different areas of the company on reporting requirements and coordinate implementation in HubSpot or through our BI team
• Own and optimize our current and future tech stack, including HubSpot, PandaDoc, Jiminny, Zoom, and more
• Document and continuously manage operational processes
• Execute the RevOps roadmap: diagnose issues/requests/opportunities, manage projects, and ensure smooth execution

You will thrive in this role if

• You have a degree in Business Administration, Economics, Industrial Engineering, or a similar field
• You have 2+ years of experience in Revenue Operations or related areas (Sales, Marketing, Customer Success)
• You're proficient with HubSpot, Excel/Google Sheets, and have experience building processes and reporting structures
• You have strong project management skills, able to handle multiple projects in a fast-paced environment
• You're detail-oriented, process-driven, and skilled at solving complex problems with a focus on efficiency
• You're a self-starter with excellent communication skills and empathy, able to train teams and explain changes clearly
• You're passionate about tech and trends in business software (no programming skills required)
• You're fluent in English
• You're based in Europe

What's in it for you?

• Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take
• Work-from-anywhere Policy - If you're based in the EU, you can work outside your country of residence for up to 180 days per year
• All the hardware you need and your own MacBook
• If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space
• If you are located in Germany or Spain, you will have access to a Subsidised Urban Sports Club membership
• In case you're located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces