As a Senior Specialist in Onboarding you will be responsible for running the global onboarding program for AEs joining Navan. This program runs from an AEs Month 0-6 in seat. You will own the delivery of this in partnership with Field Enablement, Sales Leadership and subject matter experts. You will measure the program's ongoing effectiveness and impact on ramping KPIs, using that data to make recommendations and implement changes as needed.
What You’ll Do:- Onboarding Program Development: run and continually optimize structured onboarding programs to ensure new hires are set up for success.
- Training & Facilitation: Conduct live and virtual onboarding sessions, ensuring engagement and knowledge retention.
- Cross-Functional Collaboration: Work closely with HR, Sales, Customer Success and Enablement teams to align onboarding content with company goals.
- Performance Measurement: Track and measure onboarding effectiveness through feedback and performance data.
- Process & Resource Optimization: Continuously refine onboarding materials, ensuring relevance and accessibility for new employees.
- 2+ years of experience in productivity, enablement, or a related GTM role.
- Proven ability to execute projects with minimal supervision.
- Experience collaborating with cross-functional teams.
- Stakeholder Collaboration: Work closely with HR, Sales, Customer Success and Enablement teams to align onboarding with business needs.
- Clear Communication: Effectively deliver engaging training sessions and create comprehensive onboarding content.
- Project & Program Management: Manage multiple onboarding initiatives, ensuring timely execution and quality.
- Data-Driven Mindset: Analyze onboarding effectiveness using key performance metrics and feedback loops.
- Learning & Development Expertise: Knowledge of adult learning principles and instructional design methodologies.
- Technical Proficiency: Proficiency in learning management systems (LMS), Google Suite, and virtual training tools.
- This role will involve some travel
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
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Navan Compensation & Benefits Highlights
How does Navan ensure its pay and bonus plans are competitive?
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
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What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
