Senior Revenue Assurance Analyst

We want people who are passionate high performing team players who can take new challenges and go the extra mile.

The Senior Revenue Assurance Analyst will assist in developing and implementing a new revenue assurance function at DigitalOcean. This role will work collaboratively with Product, Engineering, Internal Audit, and Accounting teams to ensure the completeness and accuracy of the company’s revenue and related transactions such as cash collections, credits, discounts, and taxes. Embedded within the Internal Audit team and reporting to the Manager, IT Audit & Risk, the ideal candidate for this position will be someone who has relevant prior experience (such as IT Audit, Data Analytics, Revenue Assurance, and/or other risk analysis roles) and is comfortable working in a dynamic, fast-paced, highly technical environment with a high volume of complex data. We only hire the best to these teams, and your work will have a direct impact on the future success of this rapidly growing company.

What You’ll Be Doing:

As the first member of this new function you will:

• Assist in drafting the revenue assurance charter including defining the roles, responsibilities, and expected outcomes of the team.
• Develop a deep technical understanding, and become a subject matter expert, of the internally-developed DigitalOcean billing system.
• Identify and map risks and controls within the order to cash (OTC) process, including maintaining process flowcharts and collaborating with control owners to update the risk and control matrix as necessary.
• Evaluate the effectiveness of existing controls within OTC and make recommendations to management as appropriate.
• Collaborate and/or integrate with stakeholders in product and engineering functions to risk assess new product development or changes for impact to billing, revenue, and related accounts.
• Collaborate with stakeholders to develop, implement, and maintain additional audits, controls, KPI trends, and ad-hoc analyses to identify gaps in the completeness and accuracy of revenue and related transactions. You will design and conduct highly technical esoteric analysis of high volumes of billing system data including subscription-based, usage-based, and hybrid revenue models.
• As necessary, provide project management capacity in support of company objectives or deliverables within the scope of the revenue assurance function.
• As a stretch goal, contribute to, or lead and maintain, development of Internal Audit automated control testing suite for OTC and other business processes.
• Embody all company values in your work including but not limited to:
• DO BOLD: We think big, bold, and scrappy.
• DO FAST: We operate with a bias for action.

What You’ll Add to DigitalOcean:

Experience:

• 3-4 years or more of relevant experience – prior public accounting (Big 4) experience, external and/or internal audit experience within the technology or computer software industry, data analytics, and/or revenue assurance preferred.
• Strong knowledge and understanding of modern IT practices, including cloud software application development and infrastructure, databases, APIs, distributed event streaming, engineering change management, and risk assessment approaches for internally-developed product and billing platforms.
• Data analytics skills with experience in using Google Data Studio, Power BI, Looker, Tableau, SQL or equivalent - experience both in querying data and visualizing data using one of these tools is required. Ability or willingness to work with and/or understand scripting languages (e.g. Python, Go) in conjunction with delivering assigned work.
• Proven understanding of concepts related to ITGCs, IT application controls, and modern technology risks.
• Experience working with publicly traded High Growth or Technology companies.

Role Requirements:

• Bachelor’s degree from an accredited college/university in an appropriate field.
• Professional certification such as CIA, CISA, or other certifications related to the scope of the role.
• Advanced user of software such as Google/Microsoft Office (PowerPoint, Excel, Word), Data Analysis tools as described above, SQL Databases and queries, NetSuite, and Visio or LucidChart.
• Proficiency in the English language both spoken and written.
• Self-starter who demonstrates initiative, curiosity to learn, and displays a high energy level.
• Strong organization skills, ability to prioritize one’s workload and clearly communicate status, and follow up as needed.
• Within 3-6 months, ability to drive forward delivery of the revenue assurance charter and work independently and/or whilst embedded with product or engineering teams.
• High degree of attention to detail and professional skepticism.
• A flexible attitude with respect to work assignments and new learning, willingness and ability to take the initiative to seek education and training materials on new or unfamiliar material.
• Strong skills and discipline to work independently and with a high degree of autonomy in a remote/hybrid work environment where collaboration with others is primarily accomplished within a written (Slack/Email) and video conferencing (Google Meet/Zoom) environment.
• Ability to work remotely at your home office 3-4 days a week, and in-person at our new Broomfield, Colorado office 1-2 days a week.

Why You’ll Like Working for DigitalOcean

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. 
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is $100,000 - $130,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is a remote role

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