Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As the Senior User Researcher on the Advanced Trade team within the Consumer & Business group, you'll be the dedicated research voice for Coinbase's most sophisticated traders. The Advanced Trade team builds and improves trading experiences for high-volume, analytical traders, competing directly with top global exchanges. You'll generate deep user empathy through mixed-methods research, directly shaping roadmap prioritization, feature design, and scalable research programs that keep the entire team embedded in trader needs.
What you’ll do:
- Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact.
- Conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations.
- Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations.
- Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs.
- Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses.
Required Skills and Experience:
- 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders.
- Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders.
- Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy.
- Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts.
- Familiarity with crypto trading, financial markets, or trading platforms preferred but not required.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Position ID: P77741
#LI-Remote
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Skills Required
- 5+ years of user research experience, serving as primary research contact for a large product area with multiple stakeholders
- Experience designing and executing research with sophisticated, hard-to-reach populations (e.g., professional or high-frequency traders)
- Fluency in quantitative data and experimentation; ability to synthesize qualitative insights with metrics to influence product strategy
- Track record managing research prioritization across competing stakeholder needs and guiding designers and PMs in research efforts
- Experience with mixed-methods research including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig)
- Responsible use of generative AI with human oversight to produce business-ready outputs and improve workflow efficiency
- Familiarity with crypto trading, financial markets, or trading platforms
What the Team is Saying
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Coinbase Compensation & Benefits Highlights
How does Coinbase ensure its pay and bonus plans are competitive?
Coinbase uses a market-driven, pay-for-performance approach to keep pay and bonus plans competitive. Coinbase regularly benchmarks roles against leading technology and fintech companies using external market data and reviews its compensation programs on a recurring basis to ensure salary, bonus, and equity remain aligned with the broader market and business goals. Annual bonus and equity programs are tied to both company results and individual impact, so when Coinbase and its people perform, total rewards reflect that performance.
Coinbase Insights
What We Do
Crypto creates economic freedom by ensuring that people can participate fairly in the economy, and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets, including trading, staking, safekeeping, spending, and fast, free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community, we advocate for responsible rules to make the benefits of crypto available around the world.
Why Work With Us
We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world, to help people control their own wealth, start companies, have financial privacy, and participate in the global economy. And to get us there, we focus, build and move as a team.
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Employees work remotely.
Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.
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