Senior AI Research Scientist

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

We are seeking a highly skilled and experienced Senior Research Scientist in AI to drive the advancement of our CPaaS platform. The ideal candidate will have a robust background in artificial intelligence, machine learning and data science. Moreover, the candidate should posses the expertise and have a proven track record in one or more of the following research areas: (1) Human-AI Collaboration, (2) Trustworthy AI, (3) Conversational AI, (4) Network Optimization, (5) Spam & Fraud Detection, (6) Voice AI, (7) Privacy-aware AI or (8) Generative Models.

Key Responsibilities:

• Lead and conduct cutting-edge research in AI to improve our CPaaS platform.
• Invent, develop and implement advanced machine learning algorithms and models.
• Work on projects funded internally and externally in different setups and methodologies.
• Collaborate with cross-functional teams in downright fun work environment.
• Publish research findings in selected conferences and journals (covered by Infobip).
• Mentor and guide junior researchers and team members.

Qualifications:

• Degree in Computer Science or related AI field.

• Research background (formal or informal) in Artificial Intelligence, Machine Learning, or a related field.
• A strong publication record in reputable AI conferences and journals (e.g., NeurIPS, ICML, ICLR, ACL, ECIR, KDD, WSDM, RecSys etc.).
• A knack for solving complex problems and working both solo and in a team.
• Strong communication skills and the ability to present complex concepts in an accessible manner.
• Experience in assessing the potential of using scientific principles and concepts to solve business problems and enhance products.
• Desirable proficiency in Python.

 Note: Please make sure to link your publications.
 

When you become a part of Infobip you can expect:

• Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
• Learn as you grow. – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
• Connect globally. – Work with people from all over the world. We put the “global” in globalization.
• Pay & Perks. – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities...

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.