Senior Research Informatics Sales Specialist, Pacific

The Senior Informatics Sales Specialist will use their strong genomics and Informatics technical knowledge and expertise to identify and close Informatics opportunities. This involves selling to prospective customers and Illumina colleagues on Next Generation Sequencing and Genomic data analysis pipelines, applications and products primarily for use in research and academia. They will act as an influencer and expert resource for customers and others to ensure success while enabling sales growth through strategic activities and creative problem solving.  The Informatics Sales Specialist should be viewed as a “go to” subject matter expert for all things Informatics, with primary focus on Illumina’s research software products.

As an Informatics Sales Specialist, you are impacting data analysis and interpretation through effective engagement with C-level executives, Laboratory Directors, researchers, IT leaders, and data analysts. .

Position Responsibilities:

• Drive research customer adoption and utilization and thus sales growth, of our Informatics products by:

• Providing technical guidance and subject matter expertise during the sales cycle. Areas of expertise include, but are not limited to:

• Data visualization

• Data science including AI and Machine Learning

• Cloud based workflows and pipelines

• Laboratory Information Management Systems (LIMS)

• Analysis, annotation, interpretation and reporting from NGS testing in a clinical environment

• Oncology research & testing data analysis, management, sharing, storage and reporting

• Consult with customers on informatics requirements (such as hardware and software required for data analysis).Typically application specific pertaining to certain Illumina products

• Provide proof-of-concept/proof-of-principle analysis to demonstrate product fit-for-purpose

• Partner with third party providers to provide end-to-end solutions that drive Illumina overall value in research and clinical labs

• Work closely with other sales team members, including account managers and other sales specialists to make customers successful in genomic data analysis and interpretation.

• Develop, coordinate and conduct both basic and advanced informatics presentations and seminars for customers. This will at times involve engaging and creative demos and some proof-of-concept work.

• Involve other more technical or supporting roles as needed, to facilitate in-depth demos and other deeper customer assessment or pilot activities to ultimately drive sales.

• Provide Voice of Customer input and feedback to development teams, various marketing teams and others as needed.

• Become the sub-regional subject matter expert for Informatics, training the broader sales organization.

• Assists customers to remove informatics barriers that may unlock sample volume, drive sequencing consumables uptake and grow the sales pipeline. This may at times involve creatively addressing customer challenges by employing Illumina professional services capabilities

• Develop and manage active sales pipeline

• Contribute to annual account manager strategic account management planning process.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements:

• Typically 5+ years relevant experience with a bachelor's degree or 3+ years relevant experience with a master's degree. Experience in a direct sales or similar customer facing role.

• Must be willing to travel ~ 50% 

• Experience with Sequencing data analysis and interpretation (Variant Calling, filtering, annotation, interpretation and reporting)

• Knowledge of clinical applications of sequencing, and related data formats, file types, data footprints, and typical analysis methods

• Recognized deep technical expertise in clinical informatics, bioinformatics or an associated area

• Experience with common software toolkits, applications, pipelines and algorithms for Next Generation Sequencing analysis, including emerging enterprise platforms

• Knowledge of relevant cloud services and providers, including basic pricing models, etc.

• Demonstrated written and verbal communication and training skills.

• Outstanding problem solving and interpersonal skills.

• Clear vision of and commitment to providing outstanding customer service

• Ability to successfully work collaboratively in a highly matrixed sales organization

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities. 

Preferred Experience/Education/Skills:

• Typically requires a minimum of 5 years of related experience with a bachelors degree, or 3 years of relevant experience with a masters degree, in Bioinformatics, Clinical data analysis, Molecular Biology, Genetics, or Biochemistry. Masters or PhD preferred

Relocation package is not included for this position.