The SRAM acts as a senior commercial expert, deal leader, and role model within Renewals Account Management for the Americas region. In addition to leading the most complex renewals, this role remains hands on and execution oriented, stepping in wherever needed to ensure renewal outcomes, team continuity, and customer satisfaction.Job Description
Essencial Responsibilities
- End-to-End Renewal Ownership: Manage the full lifecycle of complex strategic accounts, with direct accountability for Gross Revenue Retention (GRR) and identifying upsell/cross-sell opportunities.
- Proactive Engagement: Shift renewals from transactional events to proactive, long-term lifecycle engagements, managing risks 6–18 months in advance.
- Commercial & Contract Expertise: Act as a senior subject-matter expert in contract structures, non-standard pricing, indexation, and multi-year/multi-product scenarios.
- Complex Negotiation Leadership: Lead high-stakes negotiations involving complex frameworks, amendments, and legacy agreements to ensure commercially sound outcomes.
- Cross-Functional Collaboration: Partner closely with Legal, Sales, Finance, and Deal Desk to align renewal strategies with customer value and business objectives.
- Strategic Deal Management: Focus on large-scale renewals ($5M+ TCV) while maintaining the flexibility to support smaller deals when required to ensure overall portfolio success.
- Forecasting & Governance: Maintain accurate renewal forecasts and provide executive leadership with clear visibility into risks, scenarios, and mitigation plans.
- "Triangle Model" Alignment: Work alongside Sales, CSM, and Partner Management to coordinate seamless customer handoffs and expansion timing.
- GenAI Integration: Utilize Generative AI tools to enhance contract analysis, scenario modeling, forecasting, and communication efficiency.
- Mentorship & Process Improvement: Act as a role model and mentor for Renewal Account Managers (RAMs) while contributing to the refinement of negotiation playbooks and best practices.
Required Qualifications
- Extensive experience in renewals, commercial deal management, contract negotiation, or enterprise account management within a B2B software or SaaS environment.
- Deep expertise in contract structures, renewals frameworks, and commercial risk management.
- Proven track record leading complex renewal negotiations with senior customer stakeholders.
- Strong understanding of ARR economics, GRR/NRR, churn, and forecasting.
- Experience partnering closely with Sales, Legal, Finance, Deal Desk, and Operations teams.
- Strong analytical, organizational, and communication skills.
- Portuguese and English - fluent
- Spanish is a plus
Desired Characteristics
- Demonstrated experience managing or influencing large and complex deals ($10M+ TCV or equivalent).
- Experience supporting executive‑level customer negotiations.
- Exposure to global or regional strategic accounts.
- Strong commercial judgment with calm, credible negotiation presence.
- Customer‑centric mindset balanced with commercial rigor and risk awareness.
- Comfortable operating in ambiguity and high‑stakes environments.
- Hands‑on, execution‑oriented leader who takes ownership regardless of deal size.
- Collaborative, low‑ego approach focused on team and portfolio success.
- Curious and proactive in applying GenAI and automation to complex commercial work.
Relocation Assistance Provided: No
Skills Required
- Extensive experience in renewals, commercial deal management, contract negotiation, or enterprise account management within a B2B software or SaaS environment
- Deep expertise in contract structures, renewal frameworks, and commercial risk management
- Proven track record leading complex renewal negotiations with senior customer stakeholders
- Strong understanding of ARR economics, GRR, NRR, churn, and forecasting
- Experience partnering with Sales, Legal, Finance, Deal Desk, and Operations teams
- Strong analytical, organizational, and communication skills
- Fluency in Portuguese and English
- Experience managing or influencing large and complex deals of $10M+ TCV or equivalent
- Experience supporting executive-level customer negotiations
- Exposure to global or regional strategic accounts
- Spanish language skills
GE Vernova Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Vernova and has not been reviewed or approved by GE Vernova.
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Retirement Support — The 401(k) plan includes company matching contributions and additional company retirement contributions, with access to Fidelity resources and financial planning consultants. Feedback suggests this structure supports long-term savings beyond a basic match.
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Parental & Family Support — Paid parental leave is available with flexible, continuous or non-continuous usage, and is complemented by adoption resources and Work/Life Connections guidance. Maternity leave is described as extended relative to typical workplace norms.
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Leave & Time Off Breadth — Time-off programs include 12 paid holidays, permissive time off for many salaried roles, and dedicated personal, illness, and caregiving time for U.S. new hires. Some hourly roles start with a defined PTO bank, while other roles may offer unlimited time off.
GE Vernova Insights
What We Do
GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Together, we have The Energy to Change the World.
Why Work With Us
Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.
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