Clarivate is a global leader committed to innovation and collaboration, offering an environment where you can thrive both professionally and personally.
We are looking for great Renewal Account Managers to join our team in Shanghai/ Beijing China. A career in Sales at Clarivate provides you with the opportunity to help shape the future of tomorrow. We fuel the world’s greatest breakthroughs by supporting our clients through the innovation lifecycle. You will assist our customers through supporting the renewal and development of our growing subscription base, you will have the opportunity to develop your sales skills in while playing a critical role in driving growth and innovation.
About You
- Bachelor’s degree or equivalent, relevant work experience.
- Minimum of 7 years direct sales experience within life science or pharmaceutical industry
- Good motivation to a consultative sales role.
- Proficient in both spoken and written Chinese and English.
- Prior experience with selling subscriptions both renewal sales and new business
- Direct sales experience in LS software products
- Demonstrated ability to understand customer workflows and priorities to assist with cross-selling
- Education background related to pharmaceutical
- Own the 12-month process of the subscription life cycle inclusive on onboarding, quarterly account reviews, budgeting and renewal negotiation inclusive on contract execution
- Grow new business subscriptions through managing up-sell and cross-sell opportunities during or at the point of renewal
- Continually identify directional risk in your subscription book of business and implement risk mitigation plans in conjunction with matrix of internal resources inclusive of product owners, solution experts, account manager and trainings teams.
- Collaborate closely with cross-functional teams including Customer Success Managers (CSM), Solution Consultant team, Billing, Legal, and Customer Care & etc, to ensure a seamless and efficient renewal process..
- Utilize Customer Relationship Management (CRM) software (e.g., Salesforce) to manage renewal activities & track client interactions.
- Provide accurate weekly forecasts for territory total subscription business.
- Minimum 50% travel is require for customer visit on site.
Hours of Work
This is a full-time position, primarily working core business hours from 9am to 6pm, with flexibility to adjust to various global time zones as needed.
This is a hybrid position working in the office up to 3 days a week.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Skills Required
- Bachelor's degree or equivalent, relevant work experience
- Minimum of 7 years direct sales experience within life science or pharmaceutical industry
- Proficient in both spoken and written Chinese and English
- Good motivation for a consultative sales role
- Minimum 50% travel for onsite customer visits
- Experience using CRM software (e.g., Salesforce) to manage renewal activities
- Prior experience selling subscriptions (renewal sales and new business)
- Direct sales experience in life sciences software products
- Demonstrated ability to understand customer workflows and priorities to assist with cross-selling
- Education background related to pharmaceutical
Clarivate Analytics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.
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Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
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Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
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Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.
Clarivate Analytics Insights
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
