Senior Reliability Engineer

Reposted 12 Days Ago
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Boston, MA, USA
Hybrid
Senior level
Fitness • Hardware • Healthtech • Sports • Wearables
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The Role
The Senior Reliability Engineer at WHOOP ensures high-confidence hardware launches and sustained product performance by implementing reliability strategies and risk mitigation methods throughout the product lifecycle.
Summary Generated by Built In

RESPONSIBILITIES:

  • Own and drive reliability strategy across New Product Introduction (NPI), in-market monitoring (ORT/ Field Reliability), and continuous improvement initiatives, ensuring alignment with program risk and launch readiness

  • Define reliability requirements, targets, and validation strategies (e.g., DVT success criteria, AFR targets), ensuring products meet predictable launch outcomes and achieve reliability within defined thresholds

  • Identify, assess, and mitigate reliability risks early through structured methodologies (DFMEA, HALT, accelerated testing), achieving high coverage of critical failure modes prior to launch

  • Translate use cases and field conditions into system-level test strategy and execution plans (Test Protocols), ensuring no major unknown failure modes escape into market

  • Analyze reliability data to generate actionable insights (AFR, CoUR, TWR), influencing cross-functional decisions across design, manufacturing, and supply chain

  • Lead root cause investigations and corrective actions for test and field failures, driving resolution of top issues and enabling sustained product performance without regression

  • Partner with internal teams and external suppliers to standardize reliability practices, scale test capabilities, and ensure consistent execution across global partners

QUALIFICATIONS:

  • 8+ years of experience successfully applying Design for Reliability (DfR) principles, preferably in high-volume consumer electronics or wearable/medical device environments

  • Bachelor's or Master’s degree in Mechanical Engineering, Materials Science, Reliability Engineering, or a related field

  • Strong understanding of reliability principles across electro-mechanical systems, including failure mechanisms in materials, components, and assemblies

  • Experience defining and executing reliability test strategies (HALT, HASS, ALT) and translating results into product and business decisions

  • Proficiency in statistical analysis, reliability modeling, and structured problem-solving methodologies for root cause identification

  • Demonstrated ability to influence cross-functional teams and drive alignment on risk-based decisions in fast-paced development environments

  • Experience working with global suppliers and manufacturing partners to improve product reliability and test consistency

  • Strong communication skills with the ability to clearly convey complex technical insights to diverse audiences

  • Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

  • ASQ Certified Reliability Engineer (CRE) certification preferred

Skills Required

  • 8+ years of experience in Design for Reliability principles in consumer electronics or wearable/medical device environments
  • Bachelor's or Master's degree in Mechanical Engineering, Materials Science, Reliability Engineering, or a related field
  • Understanding of reliability principles across electro-mechanical systems
  • Experience defining and executing reliability test strategies
  • Proficiency in statistical analysis, reliability modeling, and structured problem-solving methodologies
  • Ability to influence cross-functional teams and drive alignment on risk-based decisions
  • Experience working with global suppliers and manufacturing partners
  • Strong communication skills to convey complex technical insights
  • Commitment to leveraging AI tools in work
  • ASQ Certified Reliability Engineer (CRE) certification

What the Team is Saying

Josh
Manan Dedhia
Anahis

WHOOP Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits Wellness support includes a stipend and a complimentary WHOOP membership to use and gift, aligning perks with the company’s health focus. Feedback suggests these lifestyle benefits are a meaningful part of total rewards.
  • Healthcare Strength Core coverage spans medical, dental, vision, mental health services, and life and disability insurance. This breadth indicates a comprehensive health safety net.
  • Equity Value & Accessibility Total rewards commonly include stock options or equity participation, positioning ownership as part of compensation. Feedback suggests equity is viewed as a valuable component of the package.

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The Company
HQ: Boston, MA
500 Employees
Year Founded: 2012

What We Do

At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.

Why Work With Us

At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.


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WHOOP Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 4 days a week
HQBoston, MA
Limerick, Limerick, V94 4D83 Ireland
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