Senior Regulatory Program Manager

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
About the Organization:
Square Financial Services, Inc ("SFS") is Block's bank. We opened in March 2021 and provide lending and FDIC insured deposits services to small businesses on a nationwide basis. We aim to become Block's bank in both name and practice, and focus on empowering the small businesses and consumers served by the Block ecosystem.
The Role
The SFS Compliance Team is seeking a Senior Regulatory Program Manager to enhance and manage the Bank's Compliance Risk Assessment Program. The scope of the role includes compliance risk assessments on existing bank products and proposed new business initiates. It will also perform the annual red flags assessments, provide compliance oversight of third-party risk management, and contribute to fair lending assessments on both existing and proposed products.
You Will

• Build and maintain SFS's Compliance Risk Assessment Program, including drafting framework procedures, creating the platform's infrastructure, and documenting inventories of business units, processes, risk instances, and controls.
• Partner with stakeholders to map such inventories and assess inherent risks, control ratings, and residual risks at each risk-assessable intersection for existing and proposed bank products and services.
• Report to Bank senior management and support teams on risk assessment outputs and facilitate risk treatments for any gaps or weaknesses in the control suite.
• Provide compliance oversight of SFS's Third Party Risk Management Program by reviewing, approving, and challenging potential and existing vendors' compliance programs.
• Partner with the Counsel Team to perform fair lending assessments on existing and proposed bank products.
• Perform annual identify red flags risk assessments on bank products.
• Participate in audits and regulatory examinations. Assist in addressing material gaps and help prepare responses as requested.

You Have

• Minimum of ten years of experience in compliance management of commercial and consumer lending and deposits products and services
• Experience in an Internet bank environment
• Proficient knowledge of commercial and consumer state and federal banking laws and regulations (e.g., ECOA, UDAAP, EFTA, TILA, FDCPA, Reg W, etc.)
• Ability to interface effectively and build relationships with counterparts and partners both internal and external to SFS
• Ability to handle a fast-paced environment, take ownership of projects and successfully meet established project deadline requirements
• Ability to develop and implement new policies, strategies, and work processes across multiple operational units and business affiliates
• Ability to understand and communicate legal and regulatory concepts and convert them into relevant, practical business requirements
• Excellent oral and technical writing skills, presentation skills

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at [email protected] with hiring practice or data usage questions.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$163,600 - $245,400 USD
Zone B:
$152,200 - $228,200 USD
Zone C:
$144,000 - $216,000 USD
Zone D:
$135,800 - $203,600 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.