Block
Our purpose is economic empowerment.
Salt Lake City, UT, USA
Remote
Hybrid

Senior Regulatory Program Manager

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Employer Provided Salary: 135,800-245,400 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
Job Description
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
Square Financial Services, Inc. ("SFS" or the "Bank") is Block's bank. We opened in March 2021 and provide lending and FDIC-insured deposit products to small businesses on a nationwide basis.
Qualifications
The SFS Compliance Team is seeking an innovative Senior Program Manager to implement and oversee the compliance management of its consumer lending program. This position will be the compliance subject matter expert for the Bank's consumer lending products and will be responsible for ensuring such products and the underlying processes are incorporated into the Bank's compliance management program.
Primary Responsibilities
You will:

  • Serve as the primary second line of defense resource for compliance-related information and activities for consumer lending products and services.
  • Assist with the implementation of consumer lending compliance policies and procedures.
  • Lead collaborations with other SFS Compliance teams, such as Financial Crimes, Policy Management, and Compliance Training to successfully integrate compliance requirements and standards into their respective programs.
  • Conduct compliance regulatory risk assessments for lending products and services and craft and implement appropriate compliance risk treatments accordingly.
  • Participate in audits and regulatory examinations. Assist in addressing deficiencies and help prepare responses.
  • Manage and modify long- and short-term project management plans, including setting targets for milestones and adhering to deadlines.
  • Lead and liaise with cross-functional teams such as Marketing, Risk Management, Operations, and Legal to ensure alignment with compliance requirements; delegating and overseeing assigned tasks on the underlying project(s).
  • Make effective decisions, or prepare an analysis on alternatives when presented with multiple options for how to address compliance risks.
  • Communicate and prepare regular reporting to senior management regarding the Bank's lending programs' status and ongoing goals.
  • Complete additional projects and duties as directed.


You Have:

  • Minimum of 10 years of experience in management of a Bank CMS Program.
  • 3+ years of experience in program or project management within a finance function.
  • Experience in a bank environment is required.
  • Proficient knowledge of consumer protection laws and regulations at the state and federal level.
  • Ability to understand and communicate legal and regulatory concepts and convert them into relevant, practical business requirements.
  • Ability to interface effectively and build relationships with counterparts and partners both internal and external to the Bank.
  • Ability to handle a fast-paced environment, take ownership of projects, and successfully meet established project deadline requirements.
  • Ability to develop and implement new policies, procedure documents, strategies, and work processes across multiple operational units and business affiliates.
  • Ability to communicate complex concepts and workflow for a range of audiences, align processes with cross-functional teams, and lead a meeting towards a decision.
  • Comfort with living in ambiguity at times, with an eye toward continuous improvement. You can be flexible to changing priorities and open to new ideas as we continue to grow and evolve.
  • Excellent oral and technical writing skills, presentation skills.


Preferred Qualifications
CRCM designation or similar preferred
Qualifications
The SFS Compliance Team is seeking an innovative Senior Program Manager to implement and oversee the compliance management of its consumer lending program. This position will be the compliance subject matter expert for the Bank's consumer lending products and will be responsible for ensuring such products and the underlying processes are incorporated into the Bank's compliance management program.
Primary Responsibilities
You will:

  • Serve as the primary second line of defense resource for compliance-related information and activities for consumer lending products and services.
  • Assist with the implementation of consumer lending compliance policies and procedures.
  • Lead collaborations with other SFS Compliance teams, such as Financial Crimes, Policy Management, and Compliance Training to successfully integrate compliance requirements and standards into their respective programs.
  • Conduct compliance regulatory risk assessments for lending products and services and craft and implement appropriate compliance risk treatments accordingly.
  • Participate in audits and regulatory examinations. Assist in addressing deficiencies and help prepare responses.
  • Manage and modify long- and short-term project management plans, including setting targets for milestones and adhering to deadlines.
  • Lead and liaise with cross-functional teams such as Marketing, Risk Management, Operations, and Legal to ensure alignment with compliance requirements; delegating and overseeing assigned tasks on the underlying project(s).
  • Make effective decisions, or prepare an analysis on alternatives when presented with multiple options for how to address compliance risks.
  • Communicate and prepare regular reporting to senior management regarding the Bank's lending programs' status and ongoing goals.
  • Complete additional projects and duties as directed.


You Have:

  • Minimum of 10 years of experience in management of a Bank CMS Program.
  • 3+ years of experience in program or project management within a finance function.
  • Experience in a bank environment is required.
  • Proficient knowledge of consumer protection laws and regulations at the state and federal level.
  • Ability to understand and communicate legal and regulatory concepts and convert them into relevant, practical business requirements.
  • Ability to interface effectively and build relationships with counterparts and partners both internal and external to the Bank.
  • Ability to handle a fast-paced environment, take ownership of projects, and successfully meet established project deadline requirements.
  • Ability to develop and implement new policies, procedure documents, strategies, and work processes across multiple operational units and business affiliates.
  • Ability to communicate complex concepts and workflow for a range of audiences, align processes with cross-functional teams, and lead a meeting towards a decision.
  • Comfort with living in ambiguity at times, with an eye toward continuous improvement. You can be flexible to changing priorities and open to new ideas as we continue to grow and evolve.
  • Excellent oral and technical writing skills, presentation skills.


Preferred Qualifications
CRCM designation or similar preferred

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Block Perks + Benefits

Block Benefits Overview

At Block, we want to provide you with benefits, perks, and offerings that empower you to make choices for your life and what matters to you. We understand the importance of having quality care. So, whatever stage of life you’re in, we offer coverage and plans to support total health — physical, mental, and financial — for you and your family.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs

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