Senior Recruiter

Posted 10 Days Ago
Be an Early Applicant
Manila, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Software
The Role
Lead full-cycle recruitment for Auctane's Manila site (primarily Customer Support and Sales), build talent pipelines, partner with HR and business leaders, provide market insights and data-driven hiring reports, and ensure excellent candidate experience and onboarding to support retention.
Summary Generated by Built In

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

The Senior Recruiter will play a critical role in attracting, hiring, and retaining top talent across business functions and operational support areas. As Auctane’s Manila office continues to grow, this role will serve as a consultative partner to HR and business leaders—balancing strategic insight with hands-on recruiting execution. Leveraging deep expertise in the Manila talent market, the Lead will build strong pipelines, manage end-to-end recruitment delivery, and champion an exceptional candidate experience that aligns with Auctane’s business objectives.
Work Location & Schedule: This position is fully on-site in Manila, Philippines.  The primary shift is 4:00 PM - 1:00 AM PHT. Flexibility to support alternative hours, as needed, is required.

What will you be doing?

  • Lead and manage the full recruitment lifecycle, from sourcing and screening to interviewing and offer negotiation, to deliver results while aligning with Auctane’s global TA process and ensuring data hygiene and documentation
  • Serve as a full-cycle recruiter for the Manila site, leading hiring efforts primarily for Customer Support and Sales, with flexibility to support other business functions, such as IT, Engineering, HR, Finance, etc
  • Partner with HR and operational leaders to understand evolving business needs, workforce plans, and role requirements.
  • Act as a subject matter expert on the Manila labor market, providing insights on talent trends, availability, and competitive compensation.
  • Deliver a seamless candidate experience through timely communication, professionalism, and engagement.
  • Build proactive talent pipelines through referrals, networking, direct sourcing, and strategic partnerships.
  • Provide data-driven hiring insights and talent reports to inform business decisions and optimize processes.
  • Partner with HR and managers on onboarding and integration to support long-term employee retention and performance.

What are we looking for?

  • 5+ years of experience as an in-house recruiter, with expert knowledge of the Manila market
  • Demonstrated success hiring across diverse business and operational functions.
  • Strong consultative and stakeholder management skills with the ability to influence senior leaders.
  • Deep understanding of Manila’s labor landscape, talent pools, and cultural nuances.
  • Experience working with or supporting US-based companies or multinational organizations strongly preferred.
  • Proven track record managing high-volume and specialized searches with speed, accuracy, and quality.
  • Excellent communication, organizational, and relationship-building skills.
  • Ability to work independently while collaborating across HR, business, and leadership teams.
  • A consultative talent partner who can balance strategy with hands-on delivery.
  • Someone who thrives in a growing, fast-evolving environment, demonstrating adaptability and resilience.
  • Strong business acumen and the ability to quickly understand various functions to develop effective hiring strategies.
  • A relationship-builder who can influence and collaborate with HR, operational leaders, and senior stakeholders.
  • A market expert who is curious, data-driven, and resourceful in solving talent challenges.
  • A proactive recruiter who is passionate about building meaningful candidate relationships and long-term pipelines.

What will make you stand out?

  • Previous experience with high-volume hiring
  • Solid experience hiring for Customer Support and Sales roles

The Tech

  • Proficiency with Greenhouse (ATS) or similar applicant tracking systems.
  • Experience using JobStreet, LinkedIn or other Philippines-based job boards and sourcing platforms.
  • Comfortable adopting new recruiting technologies and tools to drive efficiency and scalability.

What do we offer?

🌿 1. Health & Well-being
Auctane prioritizes the health and well-being of our employees and their families.

🩺 HMO Medical Insurance:

  • Tiered Maximum Benefit Limit (MBL) based on job level.
  • Comprehensive coverage for the employee and up to two (2) dependents.

🦷 Dental Insurance:

  • Coverage for essential dental care services.

🧠 Mental Health & Employee Assistance Program (EAP):

  • Access to confidential counseling and support services for mental health and personal challenges.

🏃 Wellness Program:

  • Initiatives and resources designed to promote physical and mental well-being.

2. Financial Security & Compensation Enhancements
We offer benefits aimed at providing financial stability and enhancing your overall compensation.

❤️ Life Insurance:

  • Financial protection for your loved ones.

⚠️ Accidental Death and Dismemberment (AD&D) Insurance:

  • Additional financial protection in the event of accidental death or dismemberment.

🍽️ Meal and Clothing Allowance:

  • Up to 3,000 PHP per month for meal and clothing expenses.

🎯 Bonuses and Supplemental Income:

  • Opportunity to earn extra wages through company contests and incentives.

3. Time Off & Work-Life Balance
Auctane recognizes the importance of rest and personal time for a healthy work-life balance.

🌴 Paid Vacation Days:

  • 15 paid vacation days per year, with additional days increasing with tenure.

🤒 Paid Sick Days:

  • 15 paid sick days per year.

🎉 Paid Holidays:

  • Observation of statutory national and local holidays.

💐 Bereavement Leave:

  • Supportive leave in times of personal loss.

4. Professional Development & Recognition
We invest in your continuous growth and acknowledge your contributions to Auctane's success.

📚 Education Benefits:

  • Support for continuous learning and professional development.

🤝 Referral Program:

  • Incentives for recommending great talent to join the team.

Skills Required

  • 5+ years of experience as an in-house recruiter
  • Expert knowledge of the Manila labor market and talent pools
  • Experience managing full recruitment lifecycle including sourcing, screening, interviewing, and offer negotiation
  • Proven track record managing high-volume and specialized searches with speed, accuracy, and quality
  • Strong consultative and stakeholder management skills with ability to influence senior leaders
  • Excellent communication, organizational, and relationship-building skills
  • Ability to work independently and collaborate across HR, business, and leadership teams
  • Flexibility to support alternative hours; primary on-site shift 4:00 PM - 1:00 AM PHT
  • This position is fully on-site in Manila, Philippines
  • Proficiency with Greenhouse or similar applicant tracking systems (ATS)
  • Experience using JobStreet, LinkedIn, or other Philippines-based job boards and sourcing platforms
  • Experience working with or supporting US-based companies or multinational organizations
  • Previous experience hiring for Customer Support and Sales roles
  • Previous experience with high-volume hiring
  • Data-driven approach to provide hiring insights and talent reports
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The Company
HQ: Austin, TX
1,017 Employees

What We Do

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. From same-day delivery and intuitive shipping software to a network of 3PL providers — and everything in between — Auctane’s suite of technology solutions solves the logistic challenges of today and looks ahead to the questions of tomorrow. Auctane brands include: ShipStation, Stamps.com, Packlink, ShipEngine, Metapack, ShippingEasy, Endicia, ShipWorks, GlobalPost, and Shipsi.

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