Jobs at Auctane

Manage onboarding for new merchants: create and execute project plans, deliver training, configure accounts and integrations, maintain communication and documentation in Salesforce, escalate technical issues, and transition merchants to Support/Customer Success to achieve timely go-live.

Lead design of features for ShipStation Global products through research, prototyping, testing, and developer handoff. Drive design documentation, track KPIs, evangelize design-thinking, mentor junior designers, and collaborate with product and engineering to deliver validated, production-ready solutions.

Lead execution and optimization of integrated demand generation and ABM campaigns for Enterprise segments across email, paid media, events, webinars, and website. Manage paid media (LinkedIn, 6Sense), coordinate agencies and cross-functional teams, track performance in HubSpot/Salesforce/Looker, and drive pipeline and revenue acceleration.

Manage trial merchants to demonstrate ShipStation value, convert trials into subscriptions, handle high-volume outbound calls, maintain trial relationships, upsell features, track sales metrics, and collaborate with marketing, support, and product teams.

Design and implement full-stack features for ShipStation Intelligence: build ReactJS UIs and .NET backend services, develop ML pipelines/models and data analyses, design REST APIs, write automated tests, perform code reviews, and collaborate with product, design, and data science to deliver scalable, data-driven insights.

Lead North America revenue operations for Sales and Account Management: own Salesforce and CRM data accuracy, build reports and dashboards, monitor pipeline health, analyze sales performance, partner with marketing and finance, produce forecasts and GTM content, identify process improvements, and drive initiatives to improve revenue performance.

Lead global PR strategy and execution for ShipStation Global across North America and Europe. Build media relationships, draft external communications, manage agencies and budgets, coordinate executive media opportunities, monitor coverage and trends, measure PR performance, support customer/partner storytelling, and assist with crisis communications.

Lead full-cycle recruitment for Auctane's Manila site (primarily Customer Support and Sales), build talent pipelines, partner with HR and business leaders, provide market insights and data-driven hiring reports, and ensure excellent candidate experience and onboarding to support retention.

Lead and manage a multi-member database engineering team responsible for day-to-day database administration, high availability, incident and performance management, cloud/hybrid infrastructure, and delivery. Mentor DBAs, translate architecture into deliverables, balance operational support with projects, recruit, track KPIs, and collaborate with cross-functional stakeholders.

Hands-on software engineering internship participating in full SDLC to build web applications. Work includes back-end development with .NET/C#, front-end with React and TypeScript, databases/SQL Server, REST API integration, Git, and exposure to AWS, Jenkins, and Spacelift/CI-CD.