Jobs at Auctane

Owns marketing measurement across spend, acquisition, retention, revenue, and ROI. Leads funnel analytics, reporting, dashboards, data quality, attribution, experimentation, and tracking governance. Translates marketing data into recommendations for leadership, maintains analytics workflows and platforms, supports testing, and ensures consistent data across sources. Requires strong statistical, machine learning, SQL, and marketing measurement expertise, with experience using analytics, CRM, advertising, dashboarding, and cloud data tools.

Supports assigned customer accounts by following SOPs, building shipments in the TMS, entering appointments, monitoring deliveries and pickups, responding to customer communications, coordinating collections and carrier sales, and covering accounts when teammates are unavailable. The role requires strong organization, communication, proactive issue resolution, and availability for urgent after-hours customer needs in a hybrid work environment.

Provides customer service and technical support for shipping software users across phone, messaging, and email. Troubleshoots account, connectivity, printer, installation, configuration, and software issues; maintains product expertise; meets customer satisfaction and performance metrics; documents interactions; and communicates customer feedback and trends to leadership.

Design, build, and maintain scalable backend services and microservices in C#/.NET. Develop secure REST APIs, optimize SQL and NoSQL databases, enforce code quality, write tests, and collaborate on CI/CD and AWS deployments. Mentor mid/junior engineers and support observability, containerization, and DevOps practices.

Drive ShipStation adoption by qualifying trial merchants, conducting product demonstrations, understanding business needs, overcoming objections, closing subscriptions, and upselling features. Maintain customer relationships throughout trials, manage sales pipelines, record activities, report performance metrics, and collaborate with marketing, support, product, and sales teams. The role requires high-volume calling, strong product knowledge, effective communication, and SaaS inside-sales experience.

Manage and optimize paid search and paid social campaigns across Google, Microsoft, Shopify, Meta, LinkedIn, Reddit, and TikTok. Responsibilities include campaign execution, keyword research, bidding, budget management, ad copy and creative testing, conversion tracking, attribution, performance analysis, and A/B testing. The role partners with SEO and Analytics teams to improve reporting, SERP coverage, and customer acquisition performance across a multi-brand SaaS portfolio.

Designs, administers, optimizes, secures, and supports Oracle and relational database systems. Responsibilities include schema and index design, upgrades, patching, backups and recovery, performance tuning, capacity planning, replication, disaster recovery, automation, monitoring, and production incident response. The role collaborates with developers on SQL, data access patterns, and database architecture and participates in on-call rotations.

Designs, operates, secures, and optimizes highly available AWS infrastructure. Responsibilities include cloud cost control, automation, observability, scalability, security response, infrastructure as code, platform support, capacity planning, troubleshooting, and collaboration with software engineering teams. The role includes on-call and out-of-hours support, as well as maintaining cloud-native systems, data stores, networks, and operational best practices.

Supports cybersecurity operations through SIEM alert monitoring, vulnerability assessments, incident response, security awareness activities, documentation, and threat intelligence research. The intern will analyze logs and forensic artifacts, track remediation tasks, assist with phishing simulations and training materials, and research emerging threats. The role includes mentorship, hands-on exposure to enterprise security workflows, and collaboration with experienced security professionals.

Designs, implements, maintains, and optimizes relational databases across PostgreSQL and SQL Server environments hosted in AWS. Responsibilities include schema and index design, query and stored procedure optimization, performance monitoring, troubleshooting, security, replication, failover, backups, disaster recovery, and collaboration with software developers. The role supports scalable, secure, and reliable data infrastructure for mission-critical applications.

Designs, implements, maintains, and optimizes PostgreSQL and SQL Server databases hosted in AWS. Responsibilities include schema and index design, query and stored procedure optimization, performance monitoring, security, replication, backups, disaster recovery, and troubleshooting. The role collaborates with developers and IT teams to deliver scalable, resilient database solutions and ensure data integrity, availability, and application performance.

Design, implement, and maintain organizational security systems across enterprise and cloud infrastructure. Develop automated security controls and detection capabilities, conduct threat and risk assessments, prioritize remediation, and operate incident response and risk management playbooks. The role researches emerging technologies, troubleshoots security issues, documents technical findings, and communicates effectively with technical and non-technical stakeholders. This is a fully remote position based in Spain with travel requirements.

Design, build, and operate customer-facing and internal data products, pipelines, and analytics solutions using Databricks, Spark, Python, and SQL. Develop frameworks for acquiring, processing, monitoring, and extracting value from large datasets. Contribute to data-platform architecture, data quality, observability, automation, testing, security, and CI/CD while collaborating with product owners and cross-functional stakeholders.

Design, develop, test, deploy, and support scalable enterprise integrations and APIs. Build REST, SOAP, EDI, XML, JSON, database, event-driven, and asynchronous integrations using MuleSoft and DataWeave. Collaborate with architects, stakeholders, infrastructure, security, and operations teams. Support CI/CD, troubleshoot distributed production systems, optimize performance, conduct code reviews, and maintain technical documentation and operational runbooks.

Design, develop, test, and maintain complex software systems, cloud-based APIs, and microservices. Lead technical projects, influence priorities, optimize performance and scalability, manage multi-system deployments, and collaborate with internal and external stakeholders. Mentor junior engineers, participate in recruitment, promote knowledge sharing, and contribute to software architecture, automation, DevOps practices, and product development.

Design, develop, test, debug, and optimize scalable software components, cloud-based APIs, microservices, and integrations using engineering best practices. Contribute to architecture discussions, deployments, automation, and technical improvements. Collaborate with product and cross-functional teams, support junior engineers through reviews and knowledge sharing, communicate with stakeholders, and participate in technical interviews and documentation.

Lead full-cycle technical recruiting for Auctane’s Poland and European engineering teams. Responsibilities include sourcing, screening, interviewing, offer negotiation, stakeholder partnership, talent pipeline development, candidate experience, recruiting analytics, onboarding support, and talent branding through university partnerships, LinkedIn content, conferences, and job fairs. The role is hybrid in Wroclaw, Poland, with at least two office days weekly.

Lead security programs to secure enterprise and cloud infrastructure, manage detection and response, run incident response and vulnerability management, liaise with engineering, automate playbooks, and provide technical leadership and training across global teams.

Design, develop, and maintain cloud-based APIs, microservices, and integrations. Contribute to system architecture, write maintainable code, perform testing/debugging/optimization, mentor junior engineers, participate in code reviews, and collaborate with cross-functional teams to deliver scalable solutions using DevOps and cloud automation practices.

Lead and manage a multi-member engineering team to deliver high-quality, low-latency API systems on AWS. Own technical decisions, architecture, CI/CD, testing practices, hiring, mentorship, and team wellbeing while collaborating with stakeholders to prioritize and execute product roadmaps.