PALMPAY is a pan-African Fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, Egypt, Cote d'iviore and Tanzania and expanding to other markets this year. We provide innovative digital payment solutions that empower individuals and businesses to thrive in a fast-paced, digital world
POSITION OVERVIEW
We are seeking a highly skilled and detail-oriented Senior Reconciliation Analyst to join our finance team. The Senior Reconciliation Analyst
will play a critical role in ensuring the accuracy and integrity of financial data by reconciling transactions, accounts, and statements. This role is instrumental in maintaining financial compliance and providing valuable insights to support decision-making processes.
Responsibilities
Develop and execute process, standards, guidelines and service level agreements for partnering organizations.
• Attend to customer and merchant disputes and ensure prompt resolution.
• Liaise with banks and aggregators on settlement discrepancies.
• Identifying, negotiating and closing partnerships deals on direct product offerings.
• Liaising with switching companies and card schemes on Settlement issues
• Reconciliation of transactions routed through various payments platforms including POS.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Ensures timely reconciliation of all transactions done on the terminals.
• Ensure daily validation of transaction posting on system.
Qualifications
candidate should have 4-5 years proven experience
What We Do
PalmPay is building the financial superapp for Africa