Receptionist & Switchboard, Managed Services
Responsibilities:
- Courteously meet and welcome customers and members of the public
- Answer, screen, and direct all incoming calls
- Assist visitors with visitor badge issuance
- Manage and maintain meeting room schedules
- Stock beverages for meetings
- Assist with room set up including audio/visual equipment
- Review and update the internal telephone directory
- Monitor and ensure the reception and meeting area is kept tidy and presents a professional, business‑like image
- Receive and sort mail/couriers
- Process outgoing mail/couriers
- Perform general administrative support tasks
Education & Experience:
- High School Diploma or equivalent experience
- Minimum of 1–2 years of experience in a receptionist or switchboard role
Skills:
- Excellent interpersonal skills with the ability to quickly develop business relationships
- Strong self‑motivation and results‑driven mindset
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- Ability to regularly lift and push objects up to 30 lbs
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Skills Required
- High School Diploma or equivalent experience
- 1-2 years experience in a receptionist or switchboard role
- Proficient in Microsoft Office
- Excellent interpersonal skills and ability to develop business relationships
- Excellent verbal and written communication skills
- Strong self-motivation and results-driven mindset
- Ability to regularly lift and push objects up to 30 lbs
- Ability to assist with room setup including audio/visual equipment and manage meeting room schedules
Ricoh Global Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh Global Services and has not been reviewed or approved by Ricoh Global Services.
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Healthcare Strength — Benefits are positioned as comprehensive, with medical, dental, and vision coverage plus life and disability protection as core components. Multiple plan choices are described, suggesting employees can tailor coverage to their needs.
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Retirement Support — Retirement benefits are a recurring strength, highlighted by a 401(k) program with company matching (described as 50% on the first 6% of base salary). Additional references to regular bonuses and contributions to retirement further reinforce the perceived value of the retirement offering.
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Leave & Time Off Breadth — Time-off benefits are described as a meaningful part of the total rewards package, including vacation, sick days, holidays, and PTO structures. Extra options such as purchasing additional vacation are also described, increasing perceived flexibility in time off.
Ricoh Global Services Insights
What We Do
Digital transformation is crucial for a business but complex to deliver. It’s so complicated that no single company can be expected to provide everything required to achieve success; but one company can ensure everything gets delivered. That’s why Ricoh works with best in class delivery partners to support us through the process of transforming your business into a digital business. As well as our partners, we offer access to our seventeen thousand engineers. They’re on the ground, around the world, ready and able to manage the complexity of transformation. Digital transformation moves so quickly, that you could redefine it on a daily basis. Ricoh provides the people, processes and technology to help your business evolve and embrace new ways of working.
