We are seeking a Senior Quality Manager to drive quality assurance and process excellence across our Fixed Networks Business Division. In this role, you will be responsible for end-to-end quality management, process optimization, and continuous improvement, ensuring our products and services meet the highest standards and customer expectations. As a key member of our team, you will collaborate with cross-functional stakeholders, provide quality leadership, and drive initiatives that align with our quality vision and mission.
Responsibilities- Lead Quality Assurance activities, ensuring projects meet quality, time, content, and cost targets.
- Develop and execute Project Quality Plans, defining objectives and acceptance criteria.
- Provide independent quality perspective for decision-making and milestone approvals.
- Monitor development progress using metrics and implement corrective actions.
- Conduct In-Process Quality Checks and internal audits to identify risks.
- Drive process transformation and optimization using SDLC, Lean, and Agile methodologies.
- Analyze customer defect trends and field data to identify systemic issues.
- Lead Corrective and Preventive Actions in collaboration with cross-functional teams.
- Establish quality governance frameworks, KPIs, and scorecards aligned with business strategy.
- Plan and execute internal/external audits, ensuring compliance with industry standards.
- Bachelor's degree in engineering, Computer Science, or a related field with 10+ year’s experience.
- 6+ years of experience in Quality Management, with a focus on process excellence.
- Strong knowledge of SW/HW development lifecycle practices.
- Excellent analytical and problem-solving skills, with a data-driven approach.
- Experience working in global, cross-functional teams, with strong collaboration skills.
- Ability to manage multiple priorities and adapt to changing business needs.
- Certification as an ISO/TL9000 Internal Auditor is preferred.
- Proficiency in data analytics tools (Power BI, Tableau) and defect tracking systems.
- Excellent communication and stakeholder management skills.
- A customer-centric mindset and a passion for driving quality and continuous improvement.
Skills Required
- Bachelor's degree in Engineering, Computer Science, or related field
- 10+ years' experience
- 6+ years of experience in Quality Management with focus on process excellence
- Strong knowledge of software and hardware development lifecycle practices
- Excellent analytical and problem-solving skills with a data-driven approach
- Experience working in global, cross-functional teams
- Ability to manage multiple priorities and adapt to changing business needs
- Certification as an ISO/TL9000 Internal Auditor
- Proficiency in data analytics tools (Power BI, Tableau) and defect tracking systems
- Excellent communication and stakeholder management skills
- Customer-centric mindset and passion for driving quality and continuous improvement
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
