Senior Quality Engineer

Reposted 12 Days Ago
Be an Early Applicant
McDonough, GA
In-Office
91K-107K Annually
Senior level
Retail
The Role
The Senior Quality Engineer will improve product quality, reduce customer complaints, conduct analysis, implement quality processes, and collaborate across teams.
Summary Generated by Built In

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Compensation

The compensation target range for this role is:

$91,000 - $107,000

Job Summary

This position needs an experienced and skilled Quality Engineer to join its dynamic and growing team. The Quality Engineer will support the organization by improving the customer satisfaction through quality process and product improvement. The primary goal for this position is to reduce customer complaints to targeted goals and to support product development and production. The ideal candidate will possess key knowledge in data collection, analysis and reporting, testing, development of control plans, specification setting, corrective action, and internal auditing. Must have a “roll up your sleeves and help out where needed” type attitude. 

Job Description

POSITION SUMMARY  
This position needs an experienced and skilled Quality Engineer to join its dynamic and growing team. The Quality Engineer will support the organization by improving the customer satisfaction through quality process and product improvement. The primary goal for this position is to reduce customer complaints to targeted goals and to support product development and production. The ideal candidate will possess key knowledge in data collection, analysis and reporting, testing, development of control plans, specification setting, corrective action, and internal auditing. Must have a “roll up your sleeves and help out where needed” type attitude.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials/product  

  • Collaborates with other engineering and manufacturing functions to ensure quality standards are in place  

  • Devises and implements methods and procedures for inspecting, testing and evaluating products and production equipment  

  • Conducts quality assurance tests and performs statistical analysis to assess the cost of and determine the responsibility for, products or materials that do not meet required standards and specifications  

  • Identifies risk, analyzes them, elevates to the correct level of management, suggests corrective actions, verifies closure of open issues  

  • Analyzes any product nonconformities in order to determine causes, solve issues and verify concerns  

  • Updates Control Plans and ensures that quality planning documentation is always updated   

  • Implements statistical controls in processes as applicable  

  • Determines root cause for products, processes and materials that do not meet standards  

  • Leads MRB team in nonconforming product disposition  

  • Provides feedback/recommendations to leadership as appropriate  

  • Produce, track and trend quality metrics, generates and submits timely reports  

  • Support the Product Development Process and ensure defendable practices and scientific analyses are employed  

  • Provide quality representation on projects  

  • Develop and initiate standard procedures and methods for inspection, testing, and evaluation.  

  • Assist or lead the development or correction of quality procedures, work instructions, and forms as assigned  

  • Training of operators, technicians, and other employees as assigned to assure all employees have awareness of their quality responsibilities. 
     

EDUCATION/EXPERIENCE REQUIREMENTS 

  • Certification as Six Sigma Black Belt (SSBB) or Certified Quality Engineer (CQE) by reputable source  

  • Minimum 5 years of experience in quality engineering position in a manufacturing environment  

  • Bachelor of Science (BS) or equivalent in a technical discipline (engineering, chemistry, etc.)  

  • Knowledge of problem investigation methodology, including NCs, CARs  

  • Proficient in MS Office Suite  

  • Excellent organizational, communication and project management skills  

  • Experience utilizing quality assurance PC Applications is a plus: Minitab, SigmaXL, etc  

 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS 

  • 0-1 years hands on experience working in a manufacturing work environment  

  • Technical writing and problem-solving skills required  

  • Written and verbal communication skills, capable of synthesizing a problem statement/situation/observation and providing a concise synopsis to upper management  

  • Ability to work in a fast-paced environment and multi-task.  

  • Must be capable of organizing data from multiple sources, extracting key information and writing technical reports with executive summaries including statistical analysis of data  

  • Working knowledge of basic statistical techniques  

  • Advanced knowledge and experience in root cause analysis (RCA) and problem-solving techniques  

  • Intermediate working knowledge of Excel (pivot table, filtering, graphing), Word and PowerPoint 
     

 

PHYSICAL REQUIREMENTS  

Physical Activities may occasionally include:  

  • ascending or descending ladders, stairs, scaffolding, ramps, poles and the like;  

  • moving self in different positions to accomplish tasks in various environments;  

  • communicating with others to exchange information.  

Physical Activities may constantly include:  

  • remaining in a stationary position, often standing for prolonged periods;  

  • moving about to accomplish tasks or moving from one worksite to another;  

  • adjusting or moving objects up to 50 pounds in all directions;  

  • repeating motions that may include the wrists, hands and/or fingers;  

  • operating machinery and/or power tools, depending on position;  

  • depending on position may include operating motor vehicles or heavy equipment; 

  • assessing the accuracy, neatness and thoroughness of the work assigned.  

Environmental Conditions may occasionally include:  

  • low or high temperatures; or outdoor elements such as precipitation and wind.  

Environmental Conditions may constantly include:  

  • noisy environments;  

  • or hazardous conditions. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with a disability to perform the essential function. 

BENEFITS AND PERKS

  • Medical, Dental, Vision

  • 401(k) Match

  • Flexible PTO

  • Earn a Mattress

  • Purple Swag

  • Amazing Purple Products

WHY WORK AT PURPLE?

  • Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.

  • Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.

  • Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment.

Top Skills

Minitab
Ms Office Suite
Sigmaxl
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The Company
HQ: Lehi, UT
975 Employees
Year Founded: 2015

What We Do

Welcome to Purple — home of the one, the only, the Purple Grid™. Ranked #1 in Customer Satisfaction with bed in a box mattresses by J.D. Power, including best in both support and comfort! We’re a one-of-a-kind innovation brand that is on a mission to meaningfully improve lives by helping Every Body get the comfort they deserve and the support they need. Our premium comfort innovation products start in the bedroom and extend beyond to provide optimal comfort everywhere you go. With a variety of mattresses, bedding, bases, seat cushions, dog beds, and more, Purple is quickly becoming the iconic color of true comfort, true innovation, and truly feeling great.

While most new mattress companies only focus on just a simpler mattress buying experience with the same foam mattresses, Purple is committed to simply making a better mattress (with the better buying experience, to boot!). The only mattress with the Purple Grid™, Purple is instantly soft where you want it and firm where you need it – all at once. It's the comfort you crave, the support your back needs. Plus, 1,500+ open airways help dissipate body heat rather than trapping it, so you don't sleep hot.

It all started in 1989 when two engineer brothers, Tony and Terry Pearce, set out with a mission to invent technology and create local jobs that meaningfully improve the lives of everyone involved. Over the last 30+ years, the Brothers Pearce have revolutionized the comfort industry by innovating various No Pressure® cushioning materials used in everything from wheelchairs and critical care hospital beds to sporting goods and high-end mattresses. Then, in September of 2015, they successfully launched The No-Compromise Purple® Mattress on Kickstarter, and it's been uphill from there — continually inventing, improving, and creating ways to make the world a more comfortable place.

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