Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for engineers to help achieve that mission.
We are looking for a Senior Quality Engineer to join the team.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Ensure the quality, reliability, and performance of cloud hardware products and supplier-manufactured components throughout the product lifecycle.
- Partner with component manufacturers, server suppliers, and internal engineering teams to monitor performance, resolve technical issues, and drive continuous quality improvements.
- Influence cross-functional stakeholders and suppliers to achieve quality objectives, key performance indicators (KPIs), and operational targets.
- Drive improvements in manufacturing quality, yield performance, process control, issue resolution, and risk reduction across supplier operations and Microsoft data centers.
- Manage product quality throughout post-launch lifecycle phases, ensuring sustained performance from growth through end-of-life.
- Lead quality risk management activities by identifying, containing, mitigating, and resolving high-priority quality issues impacting global data center operations.
- Develop and implement supplier quality management strategies that drive manufacturing excellence, product reliability, and compliance with quality standards.
- Collaborate with internal and external partners to define and execute continuous improvement initiatives that enhance product quality, operational efficiency, and scalability.
- Support spare-part quality programs and continuity-of-supply strategies to maintain operational readiness across Microsoft’s global cloud infrastructure.
Qualifications
- Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience OR 12+ years relevant technical engineering experience.
- Experience at DFM. Preferably in OEM/ODM/CM industry
- Deep understanding of PCB, PCBA and server assembly process
- 5+ years of experience in leading large-scale taskforce.
- 10+ years of working experience in product quality discipline in Electronics Industry.
- Demonstrated experience as natural leader of cross functional teams in a fast-paced environment is essential.
- Experience in product quality, reliability, or product engineering for PCB, PCBA and Electronic assembly & Servers.
- Solid understanding of quality tools such as 8D, CLCA, SPC, Pareto charts, FMEA, GR&R, FAI, CPK, PPAP etc.
- Familiar with measurements, ability to identify program NUDD, product CTQ & process CTP.
- Familiar with metrics control, for example FPY, LRR and VLRR
Reliability Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Degree in Mechanical, Materials, Reliability, Electrical Engineering or related field with required experience (Doctorate +2 years OR Master's +4 years OR Bachelor's +5 years) OR 12+ years relevant technical engineering experience.
- Ability to meet Microsoft, customer and/or government security screening requirements (Microsoft Cloud Background Check) upon hire/transfer and every two years.
- Experience in product quality, reliability, or product engineering for PCB, PCBA, electronic assembly and servers.
- Experience in DFM and working in OEM/ODM/CM industry.
- 5+ years leading large-scale taskforces and 10+ years in product quality discipline in the electronics industry.
- Familiarity with quality tools and methodologies such as 8D, CLCA, SPC, Pareto, FMEA, GR&R, FAI, CPK, PPAP.
- Familiarity with measurements, program NUDD identification, product CTQ and process CTP, and metrics control (FPY, LRR, VLRR).
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
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