Senior Quality Engineer

Posted Yesterday
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Manchester, Greater Manchester, England, GBR
In-Office
Senior level
Industrial
The Role
Lead a small quality team to embed robust quality processes, manage customer issues and returns, run root-cause analysis (8D/DMAIC), lead audits, drive KPIs and data-driven improvements, support NPI, and reduce cost of poor quality across manufacturing operations.
Summary Generated by Built In
Job Description

We’re looking for a Senior Quality Engineer to play a key role in shaping quality excellence across our Manchester site. This is an opportunity to lead, influence, and drive meaningful improvements in a global engineering business where quality, safety, and customer satisfaction are at the heart of everything we do.

As a Senior Quality Engineer, you will lead a small, capable team, while working cross-functionally to ensure robust quality processes are embedded across the business. You’ll take ownership of customer issues, champion continuous improvement, and help deliver measurable impact on product performance and customer experience.

Key Responsibilities:

  • Lead a high-performing team providing direction, coaching, and support
  • Champion Health & Safety, embedding a strong safety-first culture across all quality activities
  • Own customer quality issues, driving root cause analysis and delivering effective corrective and preventive actions
  • Manage product returns and repairs, ensuring timely resolution and alignment with customer expectations
  • Apply structured problem-solving methodologies (8D, Lean) to resolve internal, supplier, and customer issues
  • Drive performance through data, developing and communicating quality KPIs and visual metrics
  • Improve inspection and verification processes, working closely with operations, engineering, and supply chain
  • Lead audit activities, including product, process, system, and supplier audits to identify opportunities for improvement
  • Reduce cost of poor quality, identifying inefficiencies and implementing sustainable improvements
  • Support New Product Introduction (NPI), ensuring quality is embedded from design through to production 

If you’re ready to take ownership, lead change, and drive quality at a senior level, we’d love to hear from you.

Qualifications

  • Demonstrable experience of working in a Senior Quality role 
  • Strong experience supporting and managing quality management system (ISO 9001), techniques and methodologies inclusive of 8D/RCA and Lean Six Sigma (DMACI) - to improve operational performance. PED & ATEX Certifications (desirable
  • Strong experience within a Customer Facing environment, with knowledge of NCR management.
  • Strong understanding and utilisation of various quality tools and methodologies i.e. PPAP, CAPA methodology, 8D problem solving, 5 Why’s, SPC, 6 Sigma (DMAIC), Lean Analysis, Pareto charts and statistical data; to support Strong problem-solving techniques and data driven approach.
  • An in depth understanding of the manufacturing process; converting raw materials and components into finished goods with board and specific experience in using Tier reporting process.
  • Experience working in a prescriptive working environment; Oil and Gas, Aerospace, Automotive, Nuclear, Project, or Infrastructure. Experience operating MRP/ERP systems

Additional Information

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.

Skills Required

  • Demonstrable experience working in a Senior Quality role
  • Experience supporting and managing quality management systems (ISO 9001) and techniques including 8D/RCA and Lean Six Sigma (DMAIC)
  • Experience in a customer-facing environment with knowledge of NCR management
  • Proficiency with quality tools and methodologies: PPAP, CAPA, 8D, 5 Why's, SPC, Six Sigma (DMAIC), Lean analysis, Pareto charts and statistical data analysis
  • In-depth understanding of manufacturing processes and experience with Tier reporting process
  • Experience working in prescriptive/high-regulation industries (Oil & Gas, Aerospace, Automotive, Nuclear, Project or Infrastructure)
  • Experience operating MRP/ERP systems
  • PED & ATEX Certifications
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The Company
HQ: Bath
2,149 Employees
Year Founded: 1957

What We Do

Rotork is a FTSE-250 market-leading global provider of mission critical flow control and instrumentation solutions for oil and gas, water and wastewater, power, chemical process and industrial applications. Rotork has 3,700 employees, based in 39 countries and serving customers in over 170 countries, led from our head office in Bath, UK. No matter where in the world customers are located, Rotork products can be locally sourced and supported by life-of-plant maintenance, repair and upgrade services. Rotork – Keeping the World Flowing for Future Generations.

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