Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Design, develop, reuse, and execute manual tests across multiple software development lifecycles, including Agile and ATDD environments
- Define and continuously improve test strategies and test approaches to increase coverage and product confidence
- Ensure functional and non-functional acceptance criteria align with business value statements and system performance expectations
- Build deep system and application knowledge to improve test quality and coverage across platforms
- Work across multiple platforms or full business / technology stacks, not just a single component
- Actively collaborate as part of the scrum team, including:
- User story grooming
- Development of acceptance criteria
- Early quality involvement in design discussions
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree or equivalent experience
- 5+ years in Healthcare / Claims domain
- Solid understanding of:
- Claims lifecycle (submission → adjudication → payment)
- Medical coding (ICD-10, CPT, HCPCS)
- Provider & member workflows
- Knowledge of:
- EDI transactions (837/835 preferred)
- Claims platforms (e.g., Facets, custom enterprise systems)
- Proven experience in Quality Engineering / Software Testing roles with increasing responsibility
- Solid experience with test design, execution, and automation in Agile environments
- Ability to work independently on complex quality problems with minimal supervision
- Demonstrated capability to guide, mentor, and consult other engineers
- Solid understanding of:
- Software development lifecycles
- Quality engineering principles
- Business impact of quality decisions
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Undergraduate degree or equivalent experience
- 5+ years in Healthcare / Claims domain
- Understanding of claims lifecycle (submission -> adjudication -> payment)
- Knowledge of medical coding (ICD-10, CPT, HCPCS)
- Understanding of provider and member workflows
- Knowledge of EDI transactions
- Knowledge of claims platforms (e.g., Facets, custom enterprise systems)
- Proven experience in Quality Engineering / Software Testing roles with increasing responsibility
- Solid experience with test design, execution, and automation in Agile environments
- Ability to work independently on complex quality problems with minimal supervision
- Demonstrated capability to guide, mentor, and consult other engineers
- Solid understanding of software development lifecycles
- Solid understanding of quality engineering principles
- Understanding of the business impact of quality decisions
Optum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
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Parental & Family Support — Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
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Retirement Support — Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
