Senior Quality Assurance Analyst

About Uphold:

The Web3 economy will redefine how financial value is managed and exchanged - with much of this activity shifting towards blockchain networks and digital assets.

Founded in 2013, Uphold is a Web3 financial platform that supports almost 300 digital assets, serving as a Regulated Gateway to the Web3 economy.

With integrations with 27 blockchain networks and a robust trading engine connected to 30 underlying venues, the Uphold platform enables users to trade ‘Anything-to-Anything’ with competitive pricing and deep liquidity. 

To date, Uphold has facilitated over 120 million transactions worth $40 billion, serving 10 million customers across 150+ countries.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

The opportunity:

Uphold is looking for a Senior Quality Assurance Analyst to join our Engineering team. You’ll work in a friendly, motivated and growing environment, using modern technologies and agile practices to ensure the quality of Uphold’s products.

You will support the planning, design and execution of testing across simple to complex implementations, ensuring products meet quality standards, are functional, user-friendly, and behave predictably across the platform.

Within the Enterprise APIs team, you will focus on validating Uphold’s REST APIs that power core financial, payment and investment features. You’ll design and execute API test scenarios to ensure accuracy, consistency, idempotency and contract adherence across distributed services, strengthening overall API reliability and quality across end-to-end financial flows.

Primary responsibilities:

• Work with cross-functional teams to ensure quality throughout the software development lifecycle.
• Collaborate with the Engineering team using an agile mindset.
• Review and contribute to requirements, specifications and technical design documents, including REST API contracts and flows.
• Follow product development from conception to production, ensuring reliable behavior across distributed backend and API-driven components.
• Write test specifications and scenarios, performing continuous manual and exploratory testing across UI and API layers.
• Design and execute end-to-end API tests validating business logic, authentication, error handling, idempotency, and webhook/asynchronous behaviors.
• Record defects clearly so they can be reproduced and resolved efficiently.
• Create logs and documentation for testing phases, defects, and API test outcomes.
• Identify areas for improvement to enhance product and API reliability.
• Help troubleshoot issues across frontend, backend services, and API integrations.
• Contribute to the growth of the automation framework, including automated REST API test coverage.
• Ensure final products and APIs meet requirements and deliver a predictable, secure user experience.
• Create and improve QA policies and procedures.

Required qualifications:

• Degree in Computer Science or a related field.
• 8+ years of QA/testing experience, including designing scenarios, reporting defects, and validating distributed systems or APIs.
• Strong experience testing REST APIs with tools such as Postman or Bruno, including validation of contracts, business rules, error responses, authentication (OAuth2/JWT), and idempotency.
• Experience testing asynchronous processes such as webhooks or event-driven flows.
• Ability to automate API and functional tests using Newman, Postman collections, Cypress, or similar frameworks.
• Skilled in exploratory testing and critical thinking.
• Ability to prioritise issues seen by multiple users and assess quality focus areas based on product context.
• High regard for safety standards, quality control, and data integrity.
• Experience working in agile/lean environments.
• Fluent written and oral English skills with excellent communication abilities.
• Meticulous attention to detail and strong analytical/problem-solving skills.
• Passionate about breaking things to improve reliability while ensuring we build the best products on the market.
  

Bonus if you have:

• Experience with programming languages.
• Experience with test automation techniques/tools.
• Perform business requirement analysis and discover specifications for testing that will keep the customers’ and stakeholders’ perspectives in view.
• Keep up to date on the latest technologies and developments in the field of testing.
  

What we offer:

• Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.
• Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary.
• Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.
• Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.
• Development Opportunities: Access training and mentorship programs.
• Flexibility: Enjoy options to work from home, other locations, or adjust your hours.
• Inclusive Environment: Value and respect diverse perspectives.
  

Benefits: 

• Annual bonus program based on individual, team and company performance.
• Home office stipend for a productive setup.
• Generous PTO, healthcare, and employee assistance programs.
• Engaging events and celebrations.
• Well-stocked office kitchen with a foodie culture.
  

Join us to grow, innovate, and contribute meaningfully. Be part of our talented team!

Visit our careers page for more exciting opportunities, if this role isn’t the perfect fit.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.