The Role
Lead QA for Sales and Distribution modernization, creating and executing test strategies for web, APIs, workflow automation and AI solutions. Develop test plans/cases, perform functional/integration/regression/UAT, support automation, track defects, validate data and performance, participate in Agile ceremonies, and ensure compliance with quality, security, and regulatory standards.
Summary Generated by Built In
Requisition Number: 2375097
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- The Senior Quality Analyst will support the delivery of high-quality technology solutions for Sales and Distribution modernization initiatives, including employer, broker, enrollment, benefits, and API integration platforms
- This role will develop and execute test strategies, test plans, and test cases across web applications, APIs, workflow automation, and AI-enabled solutions to ensure system reliability, performance, and compliance
- The analyst will collaborate closely with product owners, business analysts, developers, architects, and offshore teams to validate business requirements and ensure seamless integration across enterprise systems
- Responsibilities include functional, integration, regression, and user acceptance testing; supporting test automation efforts; identifying and tracking defects; validating data quality and system performance; and contributing to continuous quality improvement initiatives
- The role will also participate in Agile ceremonies, support release validation activities, and ensure solutions align with enterprise quality standards, security requirements, and regulatory expectations
- Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree or equivalent experience
- A bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience)
- 4+ years of experience in software quality assurance, quality engineering, or application testing, with experience supporting enterprise applications and system integrations
- Hands-on experience with test management and defect tracking tools, along with familiarity with Agile delivery methodologies
- Solid knowledge of software testing methodologies, test planning, defect management, and quality assurance best practices
- Demonstrate solid analytical and problem-solving skills, effective communication abilities, attention to detail, and the ability to work collaboratively with business and technology stakeholders in a fast-paced environment
Preferred Qualifications:
- Experience testing API integrations, web applications, distributed systems, and automated workflows
- Experience with test automation frameworks, data validation, SQL, and performance or regression testing
- Exposure to AI-enabled applications, workflow automation, or sales and distribution platforms
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Undergraduate degree or equivalent experience
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience)
- 4+ years of experience in software quality assurance, quality engineering, or application testing
- Hands-on experience with test management and defect tracking tools
- Familiarity with Agile delivery methodologies
- Solid knowledge of software testing methodologies, test planning, defect management, and QA best practices
- Strong analytical and problem-solving skills, effective communication, attention to detail, and collaborative teamwork
- Experience testing API integrations, web applications, distributed systems, and automated workflows
- Experience with test automation frameworks, data validation, SQL, and performance or regression testing
- Exposure to AI-enabled applications, workflow automation, or sales and distribution platforms
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
