Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
- Nestled within Airbnb's Infrastructure Org, the Quality team is a team of ~150, spread across the globe in the USA, Canada, Brazil, Ireland, India, China and more. Through professional Software Quality Assurance expertise, we ensure the quality of the Airbnb software and support nearly every one of Airbnb's business teams. We enjoy partnering with business stakeholders in order to deliver the best experience to our community.
- As a Senior QE Lead, you are responsible for ensuring software product quality through the design, execution, and documentation of manual and automated tests. within the QE organization. You will work cross-functionally to improve the quality of our software, and do so with clear communication, efficient program planning, and deep focus on overall project execution. You'll play a critical role in ensuring that Airbnb delivers high quality products.
- Be accountable for planning and execution of the QE team's priorities.
- Work with QE leadership to define, launch, and execute multiple strategic and operational initiatives in service of the above priorities.
- Ensure quality is consistent across all projects and is represented during project planning, development, and launches.
- Drive the adoption of automated testing as a key strategic lever for ensuring efficient and effective testing.
- Clearly communicate program status and progress to large groups of project stakeholders and senior leadership.
- Effectively manage change by influencing and communicating with key stakeholders. Anticipate risks associated with change management, and ensure creative and effective mitigations are available.
- In collaboration with Product teams, identify opportunities and advocate for product improvements and/or tools that support the team's strategy and the needs of the customer.
- Work to quickly become well-versed in the engineering team's product/domain space.
- Coordinate and collaborate with 3rd party vendors and QE counterparts.
- Regularly assess project risks and opportunities. Leverage best practices and continually drive process improvements, but work creatively to drive execution and simplification.
- 10+ years of software quality assurance experience, with a proven track record of quality delivery.
- Experience with partnering with Quality Engineering teams to help advance test automation.
- Strong people leadership skills, including hiring, performance management, career development, and building a strong, happy team.
- Proactive communication and interpersonal skills; strong stakeholder management.
- Comfortable in a fast-paced environment, managing ambiguity and uncertainty.
- Ability to anticipate risks & issues and proactively mitigate them.
- Experience using collaborative project management tools and processes (e.g. JIRA, Asana, Smartsheets, Google Docs, scrum, agile).
- Passion for building and delivering high quality software.
This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]
Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Skills Required
- 10+ years of software quality assurance experience with proven quality delivery.
- Experience partnering with Quality Engineering teams to advance test automation.
- Strong people leadership skills including hiring, performance management, and career development.
- Proactive communication and strong stakeholder management skills.
- Ability to manage ambiguity, anticipate risks and proactively mitigate issues.
- Experience using collaborative project management tools and processes (e.g., JIRA, Asana, Smartsheets, Google Docs, scrum, agile).
- Passion for building and delivering high quality software.
- Residency in a U.S. state where Airbnb, Inc. has a registered entity (per company eligibility list).
Airbnb Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbnb and has not been reviewed or approved by Airbnb.
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Fair & Transparent Compensation — Pay ranges and total compensation components are increasingly disclosed, and country-level pay practices avoid location-based cuts, which feedback suggests improves consistency and perceived fairness.
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Healthcare Strength — Comprehensive core health coverage for employees, mental health resources, and substantial dependent support are repeatedly highlighted as robust and a standout element of the package.
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Leave & Time Off Breadth — Generous PTO, a winter shutdown, sabbaticals, and paid volunteer time are described as extensive, with parental leave and phased return options reinforcing time-off flexibility.
Airbnb Insights
What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
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