Senior QA Engineer

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
We are a central quality team for Square work across hardware, POS and web surface areas which allows customers (buyers and sellers) to work in our ecosystem of products and services. You will ensure our sellers and their customers have a remarkable experience by shaping our software validation strategy for our Square Products that span across mobile, web and hardware.
You Will

• Determine when our product software meets the needs of our sellers by applying your expertise in product architecture.
• Assess product risks throughout each phase of development, deployment, and usage.
• Take ownership of defining and overseeing the execution of a comprehensive validation strategy-both manual and automated-for the platform software integrated into our current and upcoming hardware devices.
• Develop a deep understanding of the integration of applications, systems, and firmware across mobile and web platforms, navigating through different layers of the technology stack.
• Collaborate with multiple development teams and organizations to influence software architecture and design, with a focus on ensuring the validation of all features and functions essential for our sellers' success.
• Utilize your knowledge of product architecture and software component interactions, along with your ability to assess the severity and likelihood of issues, to evaluate product risks during each phase of development, deployment, and usage.
• Advocate for an exceptional customer experience within product engineering by guiding product and process improvements.
• Demonstrate experience resolving technical issues for both engineering and product managers, while advocating for the needs of sellers and customers across mobile and web applications.
• Identify, triage, and follow up on bugs with detailed steps and relevant information, ensuring that critical issues are prioritized to maintain an excellent experience for both sellers and buyers.

You Have

• 5+ years of verification, validation and/or software engineering experience.
• Developed validation strategy for a complex functional area.
• Identify, classify, prioritize and lead closure of issues in multiple products and software releases.
• Experience working as a partner on a cross-functional team.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.