Senior QA Engineer

Posted 4 Days Ago
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Auckland, NZL
Hybrid
Senior level
Fintech • Software
Pushpay is a leading technology company that delivers digital solutions to help churches achieve their missions.
The Role
Hands-on Senior QA Engineer responsible for front-end and back-end testing, early risk identification, defect investigation, issue triage, and quality prioritization. The role emphasizes exploratory thinking, customer impact, systems understanding, documentation, testing practice improvements, and mentoring. Automation is useful but not the primary focus.
Summary Generated by Built In
Senior QA Engineer

Some QA engineers test what’s in front of them.

The really good ones ask:

What could go wrong? What haven’t we thought about? How does this affect the wider system — and the customer?

That’s the kind of Senior QA Engineer we’re looking for.

You’ll sit within an engineering team, and work closely with Software Engineers, Product, Design and SRE across both front-end and back-end testing.

This is a hands-on role. You’ll be involved early, helping the team think through quality before something reaches production, as well as investigating issues, supporting triage and helping decide where testing effort matters most.

We’re not overly focused on automation. We care much more about how you think — your curiosity, judgement, creativity and ability to investigate risk.

What you’ll be doing
  • Test across front-end and back-end systems.

  • Get involved early to identify risk, assumptions and gaps.

  • Think beyond the happy path and explore how things could fail.

  • Understand the customer and prioritise testing based on impact and business value.

  • Investigate defects deeply, following clues and testing hypotheses.

  • Analyse and triage issues raised by customers and internal teams.

  • Look at the whole system, not just the ticket in front of you.

  • Help keep important quality issues visible and prioritised.

  • Improve testing practices, documentation and ways of working.

  • Share your knowledge and help mentor less experienced team members.

What we’re looking for

You’ll likely bring 5+ years of QA or software testing experience, ideally in a SaaS or product environment.

More importantly, you’ll be someone who:

  • Is naturally curious about how software works.

  • Enjoys finding the unexpected.

  • Thinks in terms of risk, systems and customer impact.

  • Knows how to investigate, not just execute test cases.

  • Can move comfortably between front-end behaviour and back-end logic.

  • Communicates clearly and works well across disciplines.

  • Brings creativity and pragmatism to testing.

You’ll be comfortable with Jira and Confluence. Experience with Playwright and Postman is useful, but not essential.

Automation is welcome, but this is not an automation-first role.

We’d rather hire someone who asks the right questions, spots the hidden risks and understands what quality really means for the customer.

If that sounds like you, we’d love to talk.

Skills Required

  • 5+ years of QA or software testing experience
  • Experience in a SaaS or product environment
  • Ability to test front-end and back-end systems
  • Ability to investigate defects, test hypotheses, and triage issues
  • Ability to assess risk, systems impact, and customer impact
  • Clear communication and cross-functional collaboration skills
  • Experience with Jira and Confluence
  • Experience with Playwright and Postman

Pushpay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pushpay and has not been reviewed or approved by Pushpay.

  • Healthcare Strength — Health coverage is described as robust, spanning medical, dental, vision, disability, life, and strong mental-health support via EAP with in-network reimbursement. Employer-covered premiums on an HDHP option and availability of a PPO reinforce perceived value.
  • Leave & Time Off Breadth — Time off is considered generous, with PTO that increases by tenure, paid company holidays, floating holidays, and dedicated volunteer time. Paid parental leave and bereavement support further broaden the offering.
  • Strong & Reliable Incentives — Sales compensation structures are viewed as competitive, with clear OTE frameworks and many sellers achieving targets. Feedback suggests incentive design is a relative strength within internet/SaaS contexts.

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The Company
HQ: Redmond, WA
530 Employees
Year Founded: 2011

What We Do

Our leading ChurchStaq, ParishStaq, and Resi Media suites simplify engagement, giving, administration, and video streaming—enabling our more than 14,000 customers to increase generosity, drive participation, and build stronger relationships with their communities. Our founders believed mission-based organizations deserved great software. That vision has fueled our work and our people every day as we create industry-leading software that helps organizations connect, grow, and drive meaningful change.

Why Work With Us

Since 2011, Pushpay has remained at the forefront of technological innovation, usability, and customer care. Our founders believed mission-based organizations deserved great software. We work hard to help communities to connect and deliver their purpose. When our customers succeed, the communities they serve succeed.

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