Senior QA Automation Engineer (Core Media AI)

Posted 2 Hours Ago
Be an Early Applicant
Bulgaria
5-7 Years Experience
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
Trusted AI communications.
The Role
Join RingCentral as a Senior QA Automation Engineer in the Core Media team, working on high-load server systems handling over 150 million calls per week. Responsibilities include designing test strategies, writing test cases, and analyzing software logs. Requires 5+ years of server software testing experience, proficiency in QA processes, automation using Python, expertise in Linux, Docker, TCP/IP networking, and knowledge of VoIP technologies.
Summary Generated by Built In

Say hello to opportunities.

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

We are looking for a senior QA automation engineer to join our Core Media team.

We are building a distributed service that handles over 150 million calls per week and provides simultaneous access to telephony services to over 700,000 of our users.
The team is developing backend projects in Erlang, Go, Rust and Node.js, focusing on technologies like SIP, eBPF/XDP, and RTP.

Roles and Responsibilities:

  • Develop and maintain high-load server systems operational 24/7.
  • Analyze requirements to design test strategies and cases.
  • Document defects, reproduce errors, and verify fixes.
  • Support the product through the entire release cycle.
  • Write and execute detailed test cases.
  • Deploy, update, and maintain testing environments.
  • Analyze software logs to identify errors.

Qualifications:

  • 5+ years of experience in server software testing.
  • Comprehensive knowledge of QA processes and methodologies.
  • Proficient in analyzing both functional and nonfunctional requirements.
  • Experience with software test automation using Python and other languages.
  • Expertise in Linux operating systems.
  • Skilled in Docker containerization.
  • Good understanding of TCP/IP networking fundamentals.
  • Proficient with HTTP, TLS, and other modern application protocols.
  • Experience with Git.
  • English proficiency at least at the Pre-Intermediate level.

Preferred Qualifications:

  • Experience with VoIP telephony, especially with SIP protocol and network traffic analysis.
  • Experience testing distributed systems and SBC or SIP-proxy.
  • Knowledge of VoIP SIP/SDP, RTP protocols.
  • Familiarity with GitLab, Kibana, Kubernetes, Jenkins and Ansible.

What we offer: 

  • Well-coordinated professional team.
  • Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
  • Additional Health and Life Insurance Package.
  • Employee Assistance Program.
  • 25 vacation days.
  • ReBenefit Platform Account with 400BGN value monthly.

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Top Skills

Python
The Company
HQ: Belmont , CA
7,000 Employees
Hybrid Workplace
Year Founded: 2003

Why Work With Us

At RingCentral, our biggest strength is that we are not all the same. We value taking steps that consistently drive positive change and create a safe space where our employees can fully experience belonging, growth and understanding. Our employee-led Employees Resource Groups (ERGs) embody our inclusive, collaborative and people-first culture.

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