M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.
Due to our continued growth, we are hiring for a Senior QA Analyst at M3 Global Research, an M3 company.
About the Business Unit:
M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.
M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.
Job DescriptionM3 Global Research, an M3 company is looking for a Senior QA Analyst to manage the daily QA activity related to work submitted by the Engineering Team. The Senior QA Analyst will be responsible for testing products to ensure that the software runs smoothly and meets client needs both in functionality and scale.
Essential Duties and Responsibilities:
Including, but not limited to the following:
- Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
- Communicates quality standards and parameters to QA team and development team.
- Coordinates product testing processes.
- Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
- Reviews client, customer, and user feedback.
- Works with manager to help communicate releases to the business
- Bachelor's degree and/or Master's degree in Computer Science or equivalent and/or related work experience
- 2+ years of relevant QA/testing automation experience
- Experience with business software systems and user management
- Knowledge of software QA methodologies, tools and processes
- Teamwork oriented
- Exceptional ability to multi-task and balance multiple projects and priorities
- Ingenuity and the willingness to learn new techniques.
- Superior problem-solving ability; an analytical mindset
- Excellent interpersonal communication skills – both verbal and written
AI and Automation Expectations:
Including, but not limited to the following:
- Familiarity with AI-assisted testing tools and workflows, including how to leverage LLMs to generate test cases, analyze logs, and identify edge cases
- Experience with test automation frameworks such as Selenium WebDriver, Playwright, and Cypress for end-to-end browser-based testing
- Working knowledge of API testing tools such as Postman, REST Assured, or comparable frameworks for validating service-layer behavior
- Familiarity with AI-powered QA platforms such as Testim, Mabl, or Functionize that use ML to create and maintain automated tests
- Understanding of CI/CD integration for automated test pipelines using tools such as GitHub Actions, Jenkins, or CircleCI
- Ability to evaluate and adopt emerging AI tools that improve test coverage, reduce manual effort, and shorten feedback cycles
- Comfort working alongside AI-generated code and validating its correctness through structured test strategies
- Awareness of responsible AI usage in testing, including prompt engineering basics and understanding model limitations
- We are currently targeting candidates located in Brazil who are willing to work US EST hours
- We kindly ask that you submit your resume in English
*M3 reserves the right to change this job description to meet the business needs of the organization
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What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe. M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
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