Senior Python Engineer, Customer Value Track (Workflows Team)

At PandaDoc, we're building the future of documents.
Our platform helps teams create, send, track, and e-sign proposals, contracts, and other documents, making our clients' lives more efficient and collaborative.

We’re a fast-growing company with a global reach. Our product is used by people around the world, from small businesses to large enterprises. In 2024, we reached a major milestone: over $100 million in annual recurring revenue! We're constantly innovating and releasing new features to meet the evolving needs of our customers, all while focusing on stability, quality, and performance.

Our Engineering team is a diverse and talented group of around 250 individuals, passionate about building a world-class product. While this is a fully remote position, we'd love for you to visit our vibrant offices in Warsaw, Lisbon, or Kyiv whenever you'd like to connect with colleagues in person.

Currently, we are looking for a Senior Python Engineer to join one of our Workflows teams in the Customer Value Track.
Are you passionate about building automation tools, driving technical decisions, and mentoring others? Do you thrive in a collaborative and dynamic environment? If so, this role is for you!

The team focuses on developing and expanding workflows and user flows for PandaDoc’s product. Our current priority is to enhance the summary page, which displays critical information relevant to different document types and acts as a constructor for multiple views of these documents. This functionality is vital to our mission of enabling revenue organizations with automated, seamless Quote-to-Cash and agreement processes.

We believe in ownership, collaboration, and transparency, with teams owning the entire lifecycle of their features, from development to deployment and support. As a senior engineer, you will be expected to contribute to architectural decisions, drive design discussions, and mentor junior team members.

• Collaborate with Engineers, Product Managers, Product Designers, and Analysts across PandaDoc to create a positive customer impact.
• Contribute to architectural decisions and help drive the design process.
• Write clean, self-explainable, testable, production-ready code, considering non-functional requirements such as scalability and performance.
• Follow a feature through its entire lifecycle, from problem formulation to solution delivery.
• Use quality metrics to identify gaps and define targets for team deliverables.
• Improve internal processes and documentation.
• Partner with stakeholders to clarify requirements and transform them into production-grade solutions.
• Join an on-call rotation after onboarding and help strengthen our reliability practices (working hours only).
• Provide mentorship and guidance to the team, ensuring a positive and collaborative environment.

• Service-oriented architecture, but be prepared to deal with legacy code as well (including Django-based monoliths).
• Python services are mostly built with AsyncIO frameworks and libraries; we also have Django-based services with Celery workers under the hood.
• Temporal for workflow orchestration is used to coordinate long-running, cross-service business processes with built-in retries, timers, and state management.
• Amazon Web Services (AWS) and Kubernetes (K8S) are used extensively for provisioning and deploying workloads.
• The main cross-service communication transports are NATS, Kafka, and RabbitMQ.
• Prometheus/Grafana stack for monitoring and alerting.

• At least 5+ years of development experience with Python.
• Strong experience with system design.
• You care about quality and understand what it means to ship high-quality code.
• Experience with microservice-based architectures.
• Experience with relational databases (SQL queries, migrations, optimization).
• Experience with message queues (e.g., RabbitMQ, NATS, Kafka).
• You put yourself in the shoes of your users and are committed to crafting great experiences.
• You’re a strong communicator, able to explain complex technical concepts to product managers, designers, customer support, and other engineers.
• You communicate effectively in English, both spoken and written.

PandaDoc empowers more than 67,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast-scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.
Check out our LinkedIn to learn more.

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide.
• 6 self-care days
• A competitive salary
• Medical insurance
• And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

EXTERNAL RECRUITERS
Approval Requirement
Using external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.