We are seeking a Provider Relations Analyst to join our Academia and Government team based in our Center of Excellence in Belgrade. This role involves monitoring and addressing issues related to provider content and analyzing metadata and content gaps to identify and implement necessary corrections. It also includes building relationships with key provider contacts and internal stakeholders to ensure smooth implementation of changes.
About You – experience, education, skills, and accomplishments
- 5 years of relevant experience (with at least 2 years of relevant experience in metadata analysis, content review; publishing background)
- Fluent proficiency of English language
- Bachelor’s degree or equivalent work experience
It would be great if you also have...
- Proficiency in an additional language (German, Franch, Italian, Spain, etc.)
- Proficiency in JIRA, and Salesforce.
- Project management experience
- Data Analytics background
What will you be doing in this role?
- Communicate with key content providers to identify the cause of issues and engage with internal stakeholders and external providers in solutions as necessary and on time.
- Regularly monitor provider submissions to ensure accuracy, correct issues, and identify gaps.
- Analyze system data to identify areas where providers can improve data quality and format.
- Compare data between internal systems to provide instructions on how to resolve issues.
- Identify outreach projects needed based on analysis.
- Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.
About the Team
The Provider Relations team is a global team with analyst in India, United States, and Israel
Hours of Work
This is a permanent full-time position. The working hours would be EMEA working hours (9 am to 5 pm).
This is a hybrid position; you will be expected to work from our Belgrade office 3 days every other week.
#LI-Hybrid
We Offer:
- Holidays: 25 days paid leave per annum
- Private Health Insurance
- Paid Lunch
- Yearly Bonus
- Yearly Merit Plan
- My Learning Platform
- Fit Pass
- Life Insurance
- Accident Insurance
- Company bicycles for rent free of charge
Only shortlisted candidates will be contacted.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Skills Required
- 5 years of relevant experience with at least 2 years in metadata analysis, content review, publishing background
- Fluent proficiency in English
- Bachelor's degree or equivalent work experience
- Proficiency in an additional language (German, French, Italian, Spanish, etc.)
- Proficiency in JIRA
- Proficiency in Salesforce
- Project management experience
- Data analytics background
Clarivate Analytics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.
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Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
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Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
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Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.
Clarivate Analytics Insights
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
