Senior Proposal Manager

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

Why We Have This Role

This role is pivotal for supporting critical strategic opportunities, offering vital thought leadership and mentorship to our junior global team members, and ensuring the effective management and upkeep of essential team tools and licenses. By bringing in this strategic hire, we aim to free up valuable leadership capacity, optimize resource allocation, improve overall proposal throughput and quality, and ultimately help drive the Global Proposal Team's effectiveness and success. This role will directly contribute to our ability to handle more proposals, increase the quality of our client responses, and reduce friction with our Sales team.

How You’ll Find Success

Success in this role will hinge on a blend of leadership, strategic thinking, and meticulous execution. Here are 5-7 responsibilities of this role and key skills that will lead to your success:

• Transformative Mentorship: Your ability to provide firm, consistent thought leadership and hands-on mentorship to our global team, driving their performance improvement and skill development.
• Strategic Project & Proposal Management: Demonstrated expertise in leading and managing complex, high-value proposals from inception to completion, ensuring compliance and high-quality outputs.
• Operational Excellence & Process Improvement: Your aptitude for identifying inefficiencies and proactively implementing solutions to streamline workflows, manage resources effectively, and enhance overall team throughput.
• Exceptional Organizational & Tool Management: Meticulous attention to detail in overseeing critical team tools and licenses, including vendor relationships, renewals, and ongoing maintenance.
• Proactive Problem-Solving: The capability to anticipate and address operational bottlenecks or challenges before they impact team productivity or proposal quality.
• Cross-Cultural Communication & Collaboration: Proficiency in fostering effective communication and collaboration across diverse teams and geographical locations.

How You’ll Grow

This role offers significant avenues for professional development and expanded impact within our organization:

1. Strategic Operations & Technology Project Management: Opportunities to deepen your expertise in managing critical business tools and vendor relationships, influencing our technological infrastructure and operational continuity.
2. High-Impact Proposal Leadership: Lead and contribute to the most strategic and complex proposals, working directly on high-value initiatives that shape our client engagements and business growth.
3. Process Innovation: Drive continuous improvement initiatives, identifying and implementing new processes and best practices that elevate the entire Global Proposals Team's efficiency and output quality.
4. Partnership with Leadership: Work closely with the Global Proposals Team Manager and senior proposal leadership, gaining insights into strategic planning and contributing directly to the team's long-term vision and development.

Things You’ll Do

• Lead the end-to-end management of complex, high-value proposals, ensuring quality, compliance, and timely delivery.
• Provide mentorship and thought leadership to junior team members, driving skill development and improved team performance.
• Oversee critical proposal tools, licenses, and vendor relationships to maintain operational efficiency and resource optimization.
• Identify and implement process improvements to streamline workflows, enhance collaboration across global teams, and boost proposal output quality.
• Collaborate closely with senior leadership to align proposal operations with strategic goals and support the team’s long-term growth.

What We’re Looking For On Your Resume

• We focus more on capability and outcomes produced than “typical qualifications” / years of experience. This space is designed to help candidates understand what is truly most important for them to have done and answer, “Do I have what this role would need?” You may not “check all of the boxes” and that’s okay. We’re looking for a perfect person, not the perfect resume.
• Proven track record of success in roles requiring meticulous attention to detail and process management, such as proposal writing, proposal management, technical writing, administrative support for complex projects, or project coordination. Demonstrate your ability to improve efficiency or maintain high standards in fast-paced environments.
• Exceptional command of written and spoken English, with a demonstrated ability to craft clear, concise, and compelling narratives. You should have experience distilling complex information into easily digestible content and effectively communicating with diverse stakeholders.
• Demonstrated graphic design skills with an eye for visual consistency and impact, particularly in supporting proposal creation, executive presentations, or similar business documents.
• Hands-on experience with key software platforms, including:
• Proposal Management: Responsive (formerly RFPIO)
• Design & Document Creation: Adobe Photoshop, Adobe Acrobat, Adobe InDesign
• Productivity Suites: Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Gmail), Coda.io
• Collaboration and Communication: Slack

What You Should Know About This Team

• Our Global Proposal Team is a tight-knit group dedicated to achieving outstanding results that fuel our company's growth. 
• We thrive on collaboration and open communication across diverse locations and cultures, which is key to our shared success. 
• We're committed to continuous improvement and innovation, and we encourage everyone on the team to contribute ideas that enhance our proposals, streamline our processes, and elevate our overall performance.
• We strongly believe in mutual support for learning and development, fostering an environment where you can build your skills with the assurance that we've got each other's backs for collective success. 
• We are meticulous in our attention to detail, ensuring that our client-facing materials consistently meet the highest standards of quality.

Our Team’s Favorite Perks and Benefits

• Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• $1800 Experience bonus to be used for an “Experience” of your choosing.
• Amazing Q-Group Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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