The Role
Lead planning, coordination, and delivery of digital projects and retainers across channels. Define scope, budgets, and resource plans; create and drive project timelines; manage deliverables and stakeholder communications; facilitate team meetings; remove roadblocks; support client interactions; and promote professional development and agency culture. Work spans multi-channel marketing campaigns, front-end site efforts, email, content management, SEO, and analytics.
Summary Generated by Built In
Location: Minneapolis, MN
Hires local to the Twin Cities Metro-Area can anticipate an in-office component of 1-2 days a week, employed with Bold Orange. If this position lists, “Open to Remote”, hires outside of the metro area can anticipate travel to our Minneapolis, MN office on an as-requested basis. We value human connection and some travel is anticipated.
About Bold Orange:
Bold Orange (BOCO) is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside, future focused perspective to our clients.
Position Summary:
Bold Orange is seeking an ambitious, detail-oriented Digital Project Manager qualified and eager to execute digital strategies and campaigns by working collaboratively with teams and subject matter experts to plan, organize, coordinate, and manage projects and retainers across all digital channels.
Duties and Responsibilities:
- Define scope, build and manage budgets, and outline resource plans to align appropriate talent to the project
- Create and drive project plans and timelines to ensure that key project milestones are met in a timely manner and accurate fashion by facilitating strong partnerships across the team
- Proactively manage the deliverables and clearly communicate at all levels to illuminate opportunities and risks
- Experience with digital initiatives and multi-channel marketing campaigns
- Facilitate team status and internal review meetings
- Help team understand deliverables and timelines
- Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
- Break down roadblocks in the process by proactively seeking solutions
- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Continue professional development in order to keep abreast of emerging technologies, methods and best practices
- Foster the Bold Orange culture and guide the team to apply Bold Orange principles in their work
Required Qualifications:
- 5+ years of experience in agency project management
- Previous experience managing evolving initiatives and multi-channel marketing campaigns that may include overall customer experience strategy, creative, email development, digital marketing campaigns, front-end site design and development, content management, SEO, analytics, etc.
- Email Campaign Management
- Excellent communication and interpersonal skills
- Ambitious, detail oriented, proactive, hands-on approach
- Strong organizational skills
- Ability and desire to work directly with clients
- Comfortable with ambiguity and multi-tasking, including changing directions quickly when necessary
- Ability to self-manage and self-motivate
Benefits That Matter:
Our benefits are designed to support life’s many stages—expected and unexpected. Eligible employees can access:
• Medical, dental, and vision insurance
• Virtual mental health support
• Health Savings and Flexible Spending Accounts (including dependent care)
• Infertility and critical illness benefits
• 401(k) with generous 6–10% employer contribution
• Paid parental leave
• Tuition reimbursement
• Free parking and commuter support
Note: Some benefits apply only to full-time employees.
Who We Are:
Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell-O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.
Equal Opportunity Employer:
We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.
Skills Required
- 5+ years of experience in agency project management
- Experience managing evolving initiatives and multi-channel marketing campaigns (customer experience strategy, creative, email development, digital marketing, front-end site design and development, content management, SEO, analytics)
- Excellent communication and interpersonal skills
- Ambitious, detail oriented, proactive, hands-on approach
- Strong organizational skills
- Ability and desire to work directly with clients
- Comfortable with ambiguity and multi-tasking, including changing directions quickly
- Ability to self-manage and self-motivate
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The Company
What We Do
Bold Orange is a customer experience agency helping brands with end-to-end CX needs inclusive of go-to-market experiences, content, UX/UI, loyalty and CRM, performance marketing, digital media and Salesforce Marketing Cloud implementation.
