Senior Project Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

#LI-Remote position

Summary of This Role

As a Senior Project Manager, you will have the opportunity to be the key champion for an assigned set of customers within MineralTree. We are looking for an experienced, services-oriented, and results-driven Senior Project Manager responsible for engaging with our customers, building relationships with key stakeholders, delivering professional services, and understanding their usage of MineralTree products. 

This role requires exceptional customer centricity, team building, a motivational style, and analytical skills. The candidate should have experience with software implementations either with an enterprise software company or a systems integrator or consulting organization. The Senior Project Manager has overall ownership in the execution of all implementation tasks. 

Project Status:

• Establish and drive project and customer-based Steering Committees

• Weekly project status meetings to address key factors including, timeline, budget, risks, action items, and resources

Project Scoping and Estimating:

• Manage and control project scope

• Work side by side with the project team and sales team to develop level of effort estimates and well-structured SOWs or Change Requests for client projects 

Oversight and Guidance of Day-to-Day Project Delivery Teams:

• Manage the project lifecycle and project team, from analysis and design through implementation and deployment

• Work with Services leadership to determine optimal project staffing

• Experience creating detailed project workplans in MS Project or similar tool

• Manage and control scope changes and ensure team is following change management

• Ensure project team utilizes best practices and methodologies

• Anticipate and catch deviations from a plan or schedule early; maintain overall responsibility for scope and budget of projects, including the development and processing of change orders

• Identify, log, analyze and manage potential and actual issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact scope, schedule, quality, and cost

• Manage potential escalations proactively to limit their impact to the project and customer relationship

• Resolve conflicts related to schedule, solution, and team performance

• Coach and guide team members to complete tasks and project deliverables

• Must act as primary source for communication of project information and is the owner of the project work plan

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree

• Relevant Experience or Degree in: Major in Business or Computer Science preferred, other majors considered. Willing to accept additional experience in lieu of a degree, TSYS systems or industry related experience strongly preferred.

• Typically Minimum 8+ Years Related Experience

• Experience in business, information systems, or finance related field required.

• Disciplined, enterprise-level Project Management of global software implementations

• Consulting experience with a consulting organization or within an enterprise software company (Professional Services)

• Experience implementing Cloud and On-Premises applications

• Enterprise project experience with Accounts Payable and Procure-to-Pay verticals a significant plus

• Great presentation and communication skills, including the ability to convey complex technical issues to a non-technical audience

• Recent experience in managing software-as-a-service projects a plus, particularly when migrating from on-premise solutions

• Proven track record of experience and customer success in IT project rollouts

• Excellent verbal and written skills 

• Experience with MS Project or similar project management tools

• Resource Planning utilizing Enterprise tools such as CA Clarity, Mavenlink, Project Online is a plus

• PMP Certification or similar certification preferred

• Travel expectations: up to 10-25%

• Candidate must be self-starter from project start to project closure in a working-remotely environment

Preferred Qualifications

• Master's Degree

• Masters in Business Administration (MBA)

• Typically Minimum 8+ Years Related Experience

• Experience in system integration, implementations, and conversions preferred.

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Barriers to entry such as technical committee review may exist at this level.

• Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.

• Supervision - Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.

• Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge.

• Prioritizing/Multi-tasking - Ability to manage priorities in a matrix managed environment.

• Facilitation and Negotiation - Ability to stay on task and lead to results, maintain scope, and negotiate between differing objectives to arrive at consensus within timeframes given.

As a Deloitte Technology Fast 500 Winner and voted one of the top companies to work for by Built in Boston in 2022, MineralTree is a disruptive Fintech company enabling over 2,000 companies to improve operational efficiency with Accounts Payable and Payments Automation. With our award-winning solution, companies such as Amazon, Salesforce, Amway, Boston Celtics, Baltimore Ravens, BrightView Health, and the Southern Company have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center.

MineralTree provides modern, secure, easy-to-use Accounts Payable (AP) and payment automation solutions to organizations that have a painful number of invoices and payments. By uniting technology and passionate people, we make the process of business payments easy, impactful, and profitable. Our solutions combine ease of use with robust capabilities that drive meaningful insights, transforming the back office into a strategic partner of the corner office. Making businesses proud of their back office is our purpose.

In October 2021, MineralTree was acquired by Global Payments Inc. (GPN: NYSE). Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success, and we are proud to deliver best-in-class payment technology and software solutions.  Headquartered in Georgia with nearly 24,000 team members worldwide, Global Payments is a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific, and Latin America. Join our dynamic team and make your mark on the payment’s technology landscape of tomorrow.  

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].