Senior Project Manager

Purpose of the Role

Reporting to the Head of IT, the Project Manager is responsible for driving the execution and delivery of multiple technology and strategic initiatives. Operating in a complex regulated environment, you will translate strategic intent into successfully executed outcomes.

The culture of this role is rooted in outstanding project outcomes and customer experience. You are not just a tracker of tasks, but a driver of momentum and a manager of obstacles. Ensuring that delivery does not delay due to lack of coordination, ownership or follow through. This is a high visibility, hands on role requiring a high degree of autonomy, judgment, and persistence.

Key Responsibilities

Strategic Project Delivery

• End-to-End Ownership: Lead, manage, and successfully deliver complex projects across technology platforms, infrastructure, and regulatory/compliance workstreams.
• Scoping & Planning: Define project scope, goals, and deliverables in collaboration with senior stakeholders. Translate objectives into structured delivery plans with clear milestones and owners.
• Financial & Quality Control: Accountable for ensuring projects are delivered on schedule, within budget, and to a standard that realizes maximum business benefits.

Execution Management & Momentum

• Execution Discipline: Track actions, commitments, and deadlines across international teams and external partners.
• Risk & Issue Mitigation: Identify project risks, interdependencies, and blockers early. Develop effective mitigation strategies and contingency plans to maintain momentum.
• Constructive Persistence: Actively follow up on commitments to ensure agreed actions are completed, escalating issues when required with clear context and proposed solutions.

Stakeholder & Leadership Engagement

• Senior Collaboration: Engage directly with the Head of IT, Senior Business Analyst and senior functional leads to provide concise, outcome focused updates.
• Strategic Advisory: Suggest strategies to project owners to achieve goals and challenge delivery plans/assumptions constructively when required.
• Resource Management: Manage resources effectively across the project lifecycle, supporting prioritization decisions where timelines or resources conflict.

Cross-Functional Integration

• Business Analysis Collaboration: Work closely with the BA function to ensure clarity of requirements and bridge the gap between business objectives and technical delivery.
• Subject Matter Fluency: Engage confidently with technical, financial, and regulatory subject matter at a practical level.

Continuous Improvement

• Best Practices: Champion project management best practices and introduce mechanisms to improve delivery and visibility across the organization.

Requirements

Experience & Qualifications

• Industry Expertise: 5+ years of Project Management experience within a Financial Services
• International Scope: Proven experience leading project teams across multiple countries and managing external partners/vendors.
• Regulatory Knowledge: Experience navigating projects within complex, regulated environments (Payments, Finance, or Risk/Compliance).

Skills & Attributes

• Natural Leadership: Ability to lead through influence and manage cross functional teams without direct line authority.
• Communication: Outstanding relationship building skills with the ability to translate complex technical issues for senior non technical stakeholders.
• Proactive Mindset: Self motivated and proactive, with the creativity to apply innovation to project hurdles.
• Execution Focus: A high level of attention to detail and a hands on approach to driving projects to completion.
• Adaptability: Eagerness to learn new technologies and evolve skills as the IT landscape changes.