The Senior Project Manager is responsible for managing multiple projects and/or supporting senior-level project managers on a given client, potentially across multiple clients. They are charged with the overall health of the projects, including day-to-day project communications, financial management, resources, risk mitigation, and both internal and external relationships.
The Senior Project Manager is expected to:- Project Management
- Oversee and direct multiple projects at a time or support senior-level project managers on a given client/program, or across multiple clients/programs.
- Ensure projects meet or exceed internal team and client expectations, including being on time and on budget.
- Interface heavily with senior marketing, technical, and executive management at the client to ensure the solution is understood and addresses the customer’s business requirements.
- Contribute content and presentation of key client deliverables as needed to ensure relevancy, strategy, quality, timeliness, and adherence to SOWs.
- Manage and control project scope and the change control process to ensure that projects are executed according to agreed-upon scope, schedule, and budget.
- Supervise and raise awareness of all project issues and risks, working with appropriate team members to develop solutions.
- Communicate relevant project information to the client, such as status, risk, issues, or deliverables.
- Contribute to, review, and manage creation of client SOWs, ensuring accuracy and legal and financial compliance.
- Collaborate with the project team to drive the approach, deliverables, schedule, and tools to deliver the project within established constraints; ensure accurate financial management of projects.
- Coordinate activities of the project team and ensure project tasks, including scheduling and facilitating project-related team meetings (i.e., kickoffs, status, internal/client reviews), conveying action steps to the team, and delivering weekly status reports to project team, the client, and management.
- Work with Accounting to manage project billing schedules, including reviewing invoices and tracking fees and expenses.
- Develop, maintain, review, and/or disseminate project documentation, including status reports, invoices, change orders, project timelines, budgets, and sunset reviews.
- Ensure project documentation is produced in the standard format, follows internal documentation processes, and is reviewed and approved.
- Work with Resource Management to ensure projects are appropriately staffed, including both employee and contract resources.
- Partner with, manage communications, and execute project scope requirements with sister agencies within contract parameters.
- Additional responsibilities as assigned.
The Senior Project Manager has the following education, experience, and licenses:
- 3-5 years of demonstrated ability coordinating brand, marketing, campaign and digital projects, preferably in a consulting or agency environment.
- Bachelor’s degree in business administration with a concentration in project management, advertising/marketing, or related field.
- Experience using project management methodology, including the ability to develop and track scopes of work, identify and resolve issues, mitigate risk, develop detailed task-based project plans and specifications, perform resource allocations, and lead team meetings.
- Experience with project life cycles, print and digital production processes, and the delivery of solutions with creative and engineering components, advertising projects, brand strategy, and research projects.
- Experience managing deliverables against a media plan is a plus.
To succeed, they must have the following skills, abilities, and knowledge:
- Ability to develop and demonstrate an understanding of the client’s business, needs, expectations, and requirements.
- Strong knowledge of one or more of the following: web development processes and the delivery of solutions with creative and technology components, advertising, digital marketing, print, strategy, and research.
- Strong digital literacy in MS Office/Google Suite (particularly Excel/Sheets), email, project, and team communication software (e.g., Smartsheet, Jira, Slack, DoneDone).
- Strong organizational and time management skills.
- Strong team player; ability to assist with facilitating teams and clients.
- Ability to interact at all levels of the company and with external parties in a professional manner, maintaining effective communication—both written and spoken.
- Ability to be highly organized, accurate, and timely; able to prioritize.
- Adaptability, flexibility, persistence, versatility, and ability to handle multiple projects and changing priorities.
- Ability to organize information, pay attention to detail, accurately follow procedures, maintain confidential information, and remember important pieces of information.
- Ability to maintain self-motivation and to work independently and in collaborative environments.
Some evenings and weekend work may occasionally be required to meet deadlines.
VSA Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, equitable environment for all employees. All employment decisions are made based on qualifications, merit and business need.
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What We Do
VSA is a hybrid brand strategy and design agency. We partner with business, strategic and creative leaders, combining our strategic consulting with design-driven experiences to solve business problems and realize the future of a brand. As a hybrid agency, we blend consumer insights and data with the craft of design to activate the most meaningful, motivating and measurable experiences.
For VSA employees as well as those we recruit, we’ve adopted a long-term hybrid model that allows people to define their way of working in the way they want. This means that VSAers can work from anywhere in the United States—home, office or any place in between. Working from anywhere gives VSAers the option to find time to work alone, join others for office-based collaboration, or meet up as needed for small-group moments and client meetings. We’re also hiring with geographic “neutrality”—pursuing the best talent wherever it may live. We think having a workplace option matters most these days: Employees benefit from human interaction and the need for a change in scenery from time to time. And also, VSA benefits from a diversity of experiences and perspectives that come from seeing and participating in the larger world. All of which is why we see our offices in Chicago, New York and San Francisco as a flexible, accessible network of workspace hubs for employees to use as needed for work and interaction with colleagues.
