Business Unit:
At ClearDATA, we provide secure, compliant cloud and managed services designed specifically for the healthcare industry. We are looking for a Senior Cloud Systems Engineer to join our Professional Services team and lead technical implementations across AWS, Azure, and GCP environments.
Job Summary:
We need an experienced, highly technical Project Manager who can bridge the gap between our internal engineering teams and our enterprise healthcare clients. You won't just be checking boxes on a timeline; you will be navigating complex technical requirements, managing escalations, and ensuring our frontline technical teams can deliver on time and within strict compliance standards
Work Mode: Remote
Shift Timings: Monday to Friday – 5:30pm IST to 2:30am IST
Location: Mumbai - Remote
Core Responsibilities
- Project Execution: Own the end-to-end delivery of implementations, cloud migrations, and operational projects for high-revenue enterprise clients.
- Planning and Reporting: Own project planning, budgeting, time tracking, and deliver regular status updates directly to executives.
- Procedure Development: Implement and own standard procedures for Professional Services engagements in close coordination with other internal teams.
- Cross Functional Alignment: Coordinate across engineering, technical support, and security teams to drive accountability, without micromanaging technical execution.
- Technical Translation: Act as the primary bridge between technical teams and clients, translating technical roadblocks and operational milestones into clear, actionable client updates.
- Risk and Escalation Management: Identify technical and operational bottlenecks early. Serve as the definitive point of contact and escalation path for clients during complex delivery phases.
- Process Architecture: Build, track, and maintain scalable project workflows that provide clear visibility for both internal teams and clients.
- Compliance Adherence: Ensure all project activities and technical handoffs strictly operate within healthcare compliance and security standards undefined.
What We Are Looking For:
- Experience: 7 to 10+ years of dedicated project management experience. This is a strict requirement, as this role directly supports the frontline teams handling our healthcare managed services .
- Mandatory Technical Background: Previous hands-on experience in IT operations, systems administration, cloud infrastructure, or engineering. You must be able to understand technical project components natively and hold your own in engineering discussions.
- Atlassian Expertise: Mandatory experience utilizing the Atlassian software platform (Jira, Confluence, and Jira Service Management) for project tracking, workflow configuration, and documentation.
- Portfolio Management: Proven track record of managing large project portfolios and successfully delivering enterprise projects in a highly regulated environment.
- PMP Certification – Good to have.
Soft Skills/ Behavioural Skills:
1. Excellent Communication Skills (Written & Verbal)
2. Working Independently.
3. Critical Thinking
Benefits:
- Annual Public Holidays as applicable
- 30 days total leave per calendar year
- Mediclaim policy
- Lifestyle Rewards Program
- Group Term Life Insurance
- Gratuity
- ...and more!
Skills Required
- 7 to 10+ years of dedicated project management experience
- Hands-on experience in IT operations, systems administration, cloud infrastructure, or engineering
- Experience using Jira, Confluence, and Jira Service Management
- Experience managing large project portfolios and delivering enterprise projects in highly regulated environments
- Excellent written and verbal communication skills
- Ability to work independently
- Critical thinking skills
- PMP certification
Harris healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harris healthcare and has not been reviewed or approved by Harris healthcare.
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Leave & Time Off Breadth — PTO and paid holidays are characterized as generous, with ample time off emphasized. This breadth of time-off options is highlighted alongside favorable impressions of vacation and sick leave.
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Flexible Benefits — Remote-work flexibility and trust to work from home are emphasized, indicating adaptable arrangements for many roles. Flexibility is positioned as a tangible part of the overall package.
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Healthcare Strength — Core coverage includes medical, dental, and vision, along with life and disability insurance and HSA/FSA options. Health plans are often characterized as good, contributing to a solid foundational offering.
Harris healthcare Insights
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
