Senior Project Manager

Introduction:
Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever.
Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises. We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption.
We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions. Each of our solutions starts with reliable and reputable e-commerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets.  Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems.
This is a journey of technology acceleration combined with consumer readiness and adoption. We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

ABOUT
Pivotree is an AI-first company using cutting edge models from Gemini, Claude, CoWork and others. We use AI to automate and augment our workflows, develop new products, and find new ways of doing business. All employees use AI every day in their work and as part of teams continuously improving how we deliver.

As Senior Project Manager at Pivotree, you own end-to-end delivery for complex client engagements, managing scope, schedule, budget, and quality with independence. You lead Lead Project Managers assigned to individual workstreams. You bring strong stakeholder management and risk discipline to every project, and you use AI-assisted tools to accelerate status reporting and risk analysis while maintaining the judgment that keeps projects genuinely on track.

RESPONSIBILITIES

Own end-to-end delivery for assigned client projects: scope, schedule, budget, resourcing, and quality.

Lead Project Managers assigned to individual workstreams; ensure alignment and consistent governance.

Define and maintain project plans, RAID logs, and governance structures appropriate to project complexity.

Apply AI-assisted analytics to track schedule variance and resourcing risk; validate all AI-generated risk flags with project management judgment before acting.

Lead project status meetings and steering committee updates; communicate progress, risks, and decisions clearly to stakeholders.

Use AI writing assistance to accelerate status reports and steering committee materials; review and validate all AI-generated content before distribution.

Manage project financials: budget tracking, forecasting, and margin performance for assigned engagements.

Own risk and issue management: proactively identify risks and drive mitigation before they impact delivery.

Partner with Business Analysts, Architects, and engineering teams to ensure delivery stays aligned to scope and quality standards.

Manage client relationships day-to-day, building trust through transparent communication and consistent delivery.

Mentor Portfolio Coordinators and Project Managers on delivery discipline and AI tool usage.

WHAT GOOD LOOKS LIKE

Analysis: Identifies project risks and interdependencies before they become delivery issues. Uses AI-assisted analytics to accelerate risk identification, but applies project judgment before acting.

Customer Orientation: Manages the project around the client's real business outcomes, not just the contracted scope.

Decisiveness: Makes clear decisions on scope trade-offs and resourcing without unnecessary delay.

Organizing Work: Governs a project with clear milestones, dependencies, and reporting cadences.

Working with Others: Builds trust with client stakeholders and cross-functional delivery teams.

Developing Others: Mentors Portfolio Coordinators and Project Managers on delivery discipline and AI tool usage.

Initiative: Identifies project risks and process improvements proactively; brings proposals to delivery leadership.

AI-First Mindset: Uses AI tools to accelerate risk analysis, status reporting, and steering committee materials. Validates every AI-generated artefact with project management judgment before it reaches clients.

SKILLS AND COMPETENCIES

7 to 10 years of project management experience delivering complex technology engagements.

Deep expertise in project governance, risk management, and stakeholder communication.

Strong financial acumen; experienced managing project budgets and margin outcomes.

Uses AI-assisted analytics and writing tools to accelerate reporting; validates all AI-generated content before client delivery.

TECHNICAL SKILLS

Project management tools: expert in Jira, MS Project, Smartsheet, or equivalent.

AI-assisted project analytics: uses AI tools for risk pattern detection and schedule variance identification; validates all outputs before acting.

PMI-CAPM or PMO-PMP or Prince 2 Certification, PMO-ACP or  CSM or SAFE certification and any AI related certifications will be of added advantage

Financial management: proficient in project budget tracking and margin analysis.

Executive communication: skilled in producing steering committee materials and status reports.

Pivotree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible workplace.