Microsoft Industry Solutions is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI.
We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you will have the opportunity to contribute to global Microsoft consulting projects. We are looking for project managers with a passion for operational excellence to drive our cloud consumption goals and maximize our customers’ digital transformation outcomes.
The Business Excellence – Operations (BE Ops) organization plays a critical role in enabling delivery success through strong governance, financial discipline, operational rigor, and data-driven insights across ISD engagements.
The Senior Project Manager (SPM) in BE Ops is a senior individual contributor role responsible for driving end-to-end project and portfolio governance, financial predictability, and operational excellence across engagements aligned to an ISD Area.
This role primarily operates as a trusted advisor and orchestrator, enabling delivery teams and Area leadership to achieve predictable, high-quality outcomes, while also requiring direct management of delivery execution in select scenarios.
Responsibilities
Portfolio Governance & Delivery Orchestration
Own governance across a portfolio of engagements, ensuring alignment to ISD delivery frameworks, processes, and quality standards
Orchestrate across delivery teams, Area PMs, and stakeholders to ensure successful execution across all lifecycle phases
Identify cross-project dependencies, risks, and systemic issues, and drive resolution at portfolio level
Financial Management & Predictability
Own portfolio-level financial oversight including consumption, forecasting, cost management, and revenue predictability
Drive forecast accuracy and financial discipline across engagements, ensuring timely corrective actions
Identify financial risks (leakage, overruns, aging engagements) and lead recovery planning
Risk, Issue & Compliance Leadership
Drive proactive identification and mitigation of risks, issues, and compliance gaps
Ensure adherence to governance requirements including project hygiene, audit readiness, ISRA compliance, and decrement closure
Lead structured escalation management with clear resolution ownership and timelines
Executive Reporting & Insights
Deliver leadership-ready reporting (dashboards, executive summaries, portfolio insights) with clear narratives and actions
Provide data-driven insights on portfolio health, trends, and areas requiring leadership intervention
Simplify and standardize reporting frameworks to improve clarity and decision-making
Stakeholder Engagement & Advisory
Act as a trusted advisor to Area leadership on governance, financials, and operational improvements
Establish strong communication cadence with stakeholders, ensuring alignment on risks, priorities, and actions
Influence without direct authority to drive alignment and outcomes
Operational Excellence & Process Improvement
Identify and drive process improvements, standardization, and efficiency initiatives across engagements
Lead initiatives to improve project hygiene, delivery consistency, and PMO effectiveness
Scale best practices across the PMO
Automation & AI Enablement
Drive adoption of automation, Copilot, and AI-driven solutions to reduce manual effort and improve insights
Deliver measurable improvements in efficiency, cycle time, or reporting quality
Promote reusable solutions and best practices across the team
Capability Building & PMO Leadership
Act as a subject matter expert in areas such as financial governance, reporting, or portfolio management
Mentor and coach Project Managers and Process Leads to elevate PMO maturity
Contribute to knowledge sharing, training sessions, and capability development
Qualifications
Proven 10+ years of experience in supporting complex technology projects or programs, including delivery across scope, cost, schedule, and quality
Strong background in project/program management and consulting engagements.
Proven ability to orchestrate multidisciplinary teams, including data scientists, engineers, architects, and business stakeholders
Demonstrated ability to manage executive stakeholders, cross‑functional delivery teams, and partners
Experience in financial governance, forecasting, and commercial management
Expertise in risk, issue, and change management, including leading scope and budget impact assessments. Proven abilities to manage risks related to Data readiness and quality, Model governance and ethical AI considerations
Ability to translate requirements along with AI capabilities into business outcomes, aligning use cases to Customer strategy and value realization
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- 10+ years of experience supporting complex technology projects or programs across scope, cost, schedule, and quality
- Strong background in project or program management and consulting engagements
- Ability to orchestrate multidisciplinary teams, including data scientists, engineers, architects, and business stakeholders
- Experience managing executive stakeholders, cross-functional delivery teams, and partners
- Experience in financial governance, forecasting, and commercial management
- Expertise in risk, issue, and change management, including scope and budget impact assessments
- Ability to manage risks related to data readiness and quality, model governance, and ethical AI
- Ability to translate requirements and AI capabilities into business outcomes aligned with customer strategy and value realization
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
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