Become a part of our caring community and help us put health first
Humana is evolving how creative and content work is planned, prioritized, scoped, and delivered across the enterprise. As Senior Project Manager, you will help translate complex business needs into clear project plans, timelines, dependencies, and delivery paths that enable teams to create compliant, on-brand communications for members, patients, caregivers, and communities.
In a typical day, you may lead project planning discussions, manage creative workflow milestones, align cross-functional partners, identify risks, support prioritization, and keep stakeholders informed from intake through final delivery.
The Senior Project Manager leads the planning, coordination, and delivery of complex creative and content initiatives that support Humana’s marketing, brand, and customer experience priorities. This role partners with intake & scoping, creative, account, compliance, technology, and business stakeholders to define scope, manage timelines, resolve dependencies, and maintain delivery visibility. The Senior Project Manager helps teams work efficiently by applying project management discipline, workflow standards, and proactive risk management. This work supports Humana by improving speed, quality, and accountability for communications that help members and patients make informed health decisions.
Key Role Functions
Lead end-to-end project planning and execution for complex creative, content, and marketing initiatives, including scope, timelines, milestones, dependencies, and delivery expectations
Partner with the Associate Director, Intake & Scoping and cross-functional leaders to evaluate work requests, clarify requirements, prioritize demand, and recommend delivery paths
Manage project risks, tradeoffs, change requests, and stakeholder communications to keep work moving and reduce delays, rework, and escalation
Coordinate internal teams, external vendors, and production partners to deliver high-quality, compliant, on-brand work across digital, print, email, social, video, and integrated campaign channels
Identify workflow trends, capacity constraints, and process improvement opportunities that strengthen operational performance and improve member and patient experiences
Use your skills to make an impact
Required Qualifications
Bachelor’s degree in Marketing, Communications, Business, Operations, Project Management, or a related field, or equivalent professional experience
5+ years of project management, marketing operations, creative operations, account coordination, production operations, or related experience in an agency or marketing environment
3+ years of experience managing creative or content workflows, including scope, timelines, dependencies, approvals, and cross-functional deliverables
Demonstrated experience leading complex, multi-channel projects with stakeholders across creative, strategy, operations, compliance, technology, vendors, or business teams
Experience using project management, workflow, collaboration, or reporting tools such as Workfront, Aprimo, Monday.com, Lucid, PowerPoint, SharePoint, or similar platforms
Preferred Qualifications
Experience working in health care, health insurance, financial services, government, or another highly regulated industry
Experience with intake, scoping, backlog prioritization, resource planning, capacity planning, or operational reporting for creative or content teams
Experience managing projects across digital, print, direct mail, email, social, video, web, or integrated campaign channels
PMP, Agile, Scrum, Lean, Six Sigma, or comparable project management or process improvement certification
Experience presenting project status, risks, recommendations, and process improvement opportunities to senior leaders and cross-functional stakeholders
Location & Work Arrangement
Preferred locations: Arlington, VA; Louisville, KY; Atlanta, GA; Boston, MA; Chicago, IL; New York, NY; Tampa, FL; Nashville, TN; Dallas, TX; Seattle, WA; Denver, CO; Fort Lauderdale, FL
Periodic in-office work may be required to support collaboration, key meetings, and leadership engagement. Remote options will be considered based on role needs and candidate experience
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 09-16-2026About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Skills Required
- Bachelor’s degree in Marketing, Communications, Business, Operations, Project Management, or a related field, or equivalent professional experience
- 5+ years of project management, marketing operations, creative operations, account coordination, production operations, or related experience in an agency or marketing environment
- 3+ years of experience managing creative or content workflows, including scope, timelines, dependencies, approvals, and cross-functional deliverables
- Experience leading complex, multi-channel projects with stakeholders across creative, strategy, operations, compliance, technology, vendors, or business teams
- Experience using project management, workflow, collaboration, or reporting tools such as Workfront, Aprimo, Monday.com, Lucid, PowerPoint, SharePoint, or similar platforms
- Experience working in health care, health insurance, financial services, government, or another highly regulated industry
- Experience with intake, scoping, backlog prioritization, resource planning, capacity planning, or operational reporting for creative or content teams
- Experience managing projects across digital, print, direct mail, email, social, video, web, or integrated campaign channels
- PMP, Agile, Scrum, Lean, Six Sigma, or comparable project management or process improvement certification
- Experience presenting project status, risks, recommendations, and process improvement opportunities to senior leaders and cross-functional stakeholders
Humana Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Humana and has not been reviewed or approved by Humana.
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Healthcare Strength — Medical, dental, vision, supplemental health, and long-term care insurance are offered alongside on-site/virtual wellness resources and weekly paid well-being time, indicating a whole-person focus.
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Leave & Time Off Breadth — Paid PTO and holidays, volunteer time, and formal leave options such as parental and caregiver time provide broad time-away support. Adoption assistance and lactation rooms extend coverage for key life events.
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Retirement Support — A 401(k) with company match anchors long-term savings. Employer-matched emergency savings programs complement retirement planning.
Humana Insights
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
