Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
The EPMO Senior Project Manager is responsible for managing complex projects, processes, tools, and activities in support of Martin’s Point enterprise portfolio. The Sr. PM is responsible for successfully leading multiple medium and large corporate initiatives aligned with organizational strategy and spanning departments and subject areas. This position will help the EPMO further MPHC’s commitment to becoming a Center of Excellence in portfolio and project management. This includes building robust tracking and reporting methodologies for the project portfolio, becoming a champion and subject matter expert of our (unchosen) portfolio and project management platform, and delivering sustained KPI analyses primarily focused on enterprise initiatives.
Job Description
Key Outcomes
- Oversees and manages the execution of medium to high complexity projects with direct ties to Martin’s Point Corporate Agenda and Enterprise Plan with specific objectives tied to the Health Plan, Delivery Service, and Support Services. Oversees other projects as assigned.
- Supports the development of project proposals, charters, plans, schedules, resource plans, business plans, performance metrics and all other artifacts supporting project planning, execution, monitoring and closing.
- Leads Request for Proposal/Information (RFP/RFI) processes by clearly developing and defining requirements with customers and coordinating vendors’ participation and response.
- Establishes and maintains systems for the tracking and reporting of project and portfolio progress and outcomes both for the EPMO and for project sponsors. Supports the development of metrics and key performance indicators for both projects and the EPMO department.
- Collaborates across Martin’s Point Information Technology Project Managers, Business Partner Project Managers, Martin’s Point Management System (MPMS) to accomplish the Enterprise Project Portfolio.
- Provides thought leadership by constantly assessing enterprise directions and contributing to the formulation of best practices and process evolution strategies for the EPMO and for Martin’s point to ensure alignment of the portfolio with the business strategy.
- Support the development and implementation of project planning, project tracking, and reporting methodologies; facilitate status reporting of projects/programs against time, cost, resource utilization and deliverables and milestones.
- Record actual and committed cost and work hours (capacity planning), development of project variances, trending and analysis of commitments and expenditures and develop project budgets and cash flow projections.
- Manage the portfolio-level benefits and ROI registers, ensuring that all benefits and ROI are planned, monitored, and benefit realization is tracked.
- Analyze data collected (including financial); partner with finance on validating, approving, and reconciling cost savings and value realization.
- Plan and facilitate workshops and key stakeholder meetings to further the education and understand of portfolio and project management, as well as for the successful delivery of enterprise projects or other business initiatives.
- Monitor and report on the status of projects transitioning into operational status.
- Elevate and address program and project level risks to the EPMO Director; ensure the maintenance of issues registers; support mitigation and action planning to address risks and issues and ensure that the change control process is implemented across all projects and portfolios.
- Performs other duties as assigned.
Education and Experience
- Bachelor’s degree or combination of relevant education and experience required
- Minimum of 8 years direct work experience in a structured project management or project analysis capacity with experience leading large, complex projects or project teams
- Experience in the financial management of projects (budgeting, development of ROI projections, defining potential benefits, etc.)
- Experience in the development and maintenance of PMO policies and methodologies
- Experience in developing and executing on RFP’s and other contracts, including the ability to define requirements
- Expertise in using MS Project or other project management software
- Experience using and managing documentation and materials in SharePoint
- Exposure to IT-related projects
Required License(s) and/or Certification(s):
- PMP certification preferred
Skills/Knowledge/Competencies
- Familiarity with Visio
- PMI knowledge
- Intermediate to expert skills using MS Office, notably Excel
- Understanding of and alignment with Martin’s Point Values.
- Exceptional communication and facilitation skills, with the ability to provide timely, concise, and audience-appropriate information in both oral and written form. Able to formally articulate project processes and portfolio-related information at the highest levels, including executive-level governance.
- Able to relate well at all levels of the organization, building rapport, and maintaining highly collaborative relationships.
- Ability to manage teams and multi-disciplinary workgroups--building consensus and fostering change--in achieving team objectives, without direct authority (leading from behind).
- Expert project management skills, including overseeing high-complexity projects in a complex environment throughout the project life cycle, including the development of project costs and contributing to return on investment (ROI), net present value (NPV) calculations and total cost of ownership (TCO).
- Ability to and experience in facilitating the determination of system requirements to guide procurement and development for complex solutions. Facilitates contract creation and negotiation by serving as a liaison between customer, vendor, and legal consultation.
- Experience in leading RFP development and execution to inform the decision-making process for system purchases.
- Strong organizational skills including the ability to work independently and prioritize work and manage multiple competing demands, even in ambiguous situations, as well as strong attention to detail
- Ability to lead discussion, manage conflict, and facilitate cross-departmental group decision-making at all levels of the organization
- In-depth knowledge of planning and systems and tools, including demonstrated experience with systems development life cycle
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Remains poised in times of stress and can lead the team through moments of crisis while keeping projects on track.
- Dedicated to meeting the expectations and requirements of internal and external customers.
- Strong mentoring and a passion for helping others with their professional development. Ability to teach project management theory and skills and foster the development of project managers.
- Commitment to personal professional development; ongoing and self-motivated pursuit of knowledge to bring enhanced competency, performance, and ability to contribute to Martin’s Point.
We are an equal opportunity/affirmative action employer.
Do you have a question about careers at Martin’s Point Health Care? Contact us at: [email protected]
What We Do
Martin’s Point Health Care is an innovative not-for-profit health care organization offering high-quality, affordable health care and coverage to the people of Maine and throughout New England.
Martin’s Point has seven health care centers in Maine and New Hampshire offering primary and specialty care to those with most major health insurance plans. Martin’s Point also administers two health insurance plans: Generations Advantage—with the only 5-Star Medicare Advantage plans in northern New England, and the US Family Health Plan for active duty military families and retirees throughout most of northern New England and New York.
We believe that understanding both the clinical and health plan administrative side gives us the insight we need to make meaningful improvements to the health care system. Martin’s Point is dedicated to creating a community of healthy people through authentic relationships and trust
