Project Manager

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

We are seeking a highly motivated individual for the position of Research Services Project Manager. As a member of our team, you will have the chance to develop and enhance your project management skills while working in a dynamic and innovative environment. This role offers endless growth potential and the opportunity to excel in your career within our research services department.

As a rapidly growing organization, we are continuously expanding our research services and need a dedicated project manager to oversee our ever-increasing workload. This role is vital to ensuring the smooth execution of research projects, delivering high-quality results to our clients, and driving the overall success of our research services team.

• Effective project management and exceptional organizational skills
• Strong commitment to customer satisfaction
• Establishing and maintaining relationships with clients, track project progress, and ensure timely delivery of research reports
• Expertise in managing research projects and meeting client expectations will be crucial to your success

In this role, you will have the opportunity to expand your project management skills, gain in-depth knowledge of research methodologies, and enhance your leadership abilities. We encourage continuous learning and provide resources and training programs to support your professional development. You will have the chance to participate in industry conferences and leverage networking opportunities to further your career growth.

• Efficiently manage multiple research projects, from inception to completion
• Collaborate with cross-functional teams to define project scope and objectives
• Develop and maintain project schedules, budgets, and resource allocations
• Oversee the execution and quality control of research studies
• Ensure effective communication and coordination with clients and stakeholders
• Proactively identify project risks, issues, and opportunities, and implement suitable mitigation strategies
• Continuously monitor project performance and adjust plans as necessary
• Provide regular updates and reports on project status to senior management

• Proven experience in project management, preferably in the research services industry
• Strong organizational and multitasking skills, with a keen attention to detail
• Exceptional communication and interpersonal skills
• Proficient in utilizing project management tools and software
• Knowledge of research methodologies and data analysis techniques
• A drive for continuous improvement and ability to adapt to changing priorities
• Bachelor's degree (or international equivalent)
• Proficiency in English (written & oral)
• 1 - 3 years of experience in the SaaS or Market Research industry is preferred

• Our research services team is a collaborative and supportive group of professionals dedicated to delivering high-quality results to our clients. 
• We foster a culture of open communication, innovation, and knowledge sharing. 
• You will have the opportunity to work closely with subject matter experts and contribute to groundbreaking research initiatives.

• Work-life integration: frequent office events, team outings, and happy hours
• Qualtrics Experience Bonus (+ 1,800 USD gross per calendar year) is a program designed to provide experiences to our employees they might not otherwise have.
• Creative office design fostering innovation and collaboration
• Up to the value of 300 USD per quarter can be reimbursed for a variety of wellness activities via our dedicated platform, Forma.
• Qualtrics pays 100% of the premiums for employees and their dependents. Medical and Vision plans are through MetLife, Dental plan is through Dentegra, and Minor Medical Insurance is through MediAccess.
• 15 days per year (2 additional days per year after the 10th year, up to 25 days)

l: our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.