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Félix seeks to empower Latinos in the US to care for what matters most back home. #JuntosWeSucceed
The Role
The Senior Project Manager will oversee high-stakes initiatives in Felix's consumer lending business, ensuring timely delivery by coordinating with various teams and managing project execution.
Summary Generated by Built In
About Us
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.
The Senior Project Manager will own the execution and delivery of the most foundational, high-stakes initiatives within Félix's consumer lending business. Embedded directly inside the Credit Products team and reporting directly to the Head of Consumer Lending, your primary mission is to protect our leadership's time by instilling absolute operational discipline. You will drive complex timelines and work with multiple internal and external stakeholders (Engineering, BD, Compliance, Finance, Marketing, and Vendors) to ensure we deliver on strategic initiatives.
We are looking for a highly structured, execution-first operator obsessed with closing loops, tracking metrics, and escalating bottlenecks without hesitation. This role is not about theoretical frameworks; it’s about tactical delivery. As Félix prepares for a nationwide expansion launch in late 2026, your bandwidth will expand to encompass ad-hoc strategic projects, including cross-functional product development initiatives, market analyses, and new-product discovery.
- Drive the end-to-end execution of key integrations with partners and vendors working closely with our product and engineering teams.
- Lead the project tracking and delivery for the Credit Bureau reporting application (ensuring credentialing and live status for SNPL accounts) and coordinate the integration of our Collections autodialer + AI agent pipelines.
- Own internal team meeting cadences, ensuring every single forum produces documented next steps, clear owners, and explicit deadlines. Track execution follow-through on a weekly basis.
- Partner closely with the Head of Consumer Lending to manage cross-functional initiatives, mapping timelines and proactively following up on deliverables so that nothing falls through the cracks.
- Build agentic tools to automate and optimize how we manage internal initiatives.
- As operational processes stabilize, take on high-impact strategic tracks such as business case design, research on new products, and new product feature discovery.
- Act as the central nervous system for consumer lending initiatives, comfortably managing up, pushing back, and holding senior leadership and external partners accountable to agreed-upon deadlines.
Requirements
- 3+ years of experience leading, managing, and tracking multiple complex, concurrent tech/operational projects from start to finish within fast-paced environments. Experience in product management, technical product management, or management consulting preferred.
- Experience working within Fintech, lending products, credit risk, global remittances, or highly regulated operational ecosystems is ideal but not required.
- Experience working alongside technical infrastructure/engineering squads and managing sophisticated external software vendors or bank partners is ideal but not required.
- Self-directed operator who operates with laser-focused attention to detail, thrives in ambiguity, and values closing open loops above all else.
- Comfortable holding senior stakeholders accountable, managing up, and pushing back when deadlines are at risk. You thrive in a culture of radical candor and direct, constructive feedback.
- Strong capacity for structured business thinking. You favor swift execution and metric-driven results over rigid theoretical project management frameworks.
- Elite written and verbal communication skills in English are required, as you will interact constantly with global partners, vendors, and cross-functional layers.
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
What We Offer
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
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Skills Required
- 3+ years of experience leading/manage multiple tech/operational projects
- Experience in product management or management consulting
- Experience working within Fintech, lending products, or regulated ecosystems
- Strong written and verbal communication skills in English
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The Company
What We Do
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as “Endeavour Entrepreneurs” and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.
