Senior Project Manager, IT PMO

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description:

Position Summary

Reporting to the Director, IT PMO, the Senior Project Manager is responsible for leading complex, cross-functional IT and digital initiatives across Scarborough Health Network (SHN).

As a key delivery lead within the IT PMO, this role drives the successful planning, execution, and implementation of projects that support clinical transformation, operational excellence, and enterprise digital strategy. The Senior Project Manager ensures projects are delivered safely, on time, within scope and budget, and in compliance with SHN governance, cybersecurity, privacy, and regulatory requirements.

Key Responsibilities

• Lead end-to-end delivery of complex IT, digital health, and AI enabled initiatives across clinical and corporate programs

• Develop and manage project plans, schedules, budgets, and resource allocations

• Ensure projects adhere to PMBOK®-aligned methodologies and SDLC standards

• Establish and develop account management relationship with corporate programs, departments, and units to ensure all IT related projects are captured and supported

• Monitor and report on project progress, risks, issues, and dependencies

•  Partner with Digital Health, Enterprise Analytics, and operational teams to align delivery with organizational priorities

• Collaborate with vendors and external partners to ensure successful solution implementation

• Ensure alignment with SHN IT governance processes, including CPRC, ASRB, and CAB where applicable

• Lead risk identification, mitigation, and escalation in accordance with PMO standards

• Ensure projects comply with privacy (PHIPA), cybersecurity, procurement, and regulatory requirements

• Support intake, prioritization, and sequencing of initiatives within the IT project portfolio

• Contribute to enterprise capacity planning and resource management activities

• Ensure alignment of project outcomes with SHN strategic priorities and digital roadmap

• Drive consistent application of standardized PMO tools, templates, and reporting practices

• Ensure project deliverables meet quality, safety, and operational readiness expectations

• Promote a culture of accountability, transparency, and continuous improvement

Requirements

• Undergraduate degree in Health, Business, Information Technology, or related field (required)

• Project Management Professional (PMP) certification (required)

• Minimum 7–10 years of progressive experience in IT or digital project management

• Demonstrated experience delivering complex, cross-functional initiatives in a healthcare environment

• Strong knowledge of project management frameworks (PMBOK®, Agile, SDLC)

• Experience working with clinical systems (e.g., EMR/Epic), enterprise platforms, or digital transformation initiatives considered an asset

• Experience in a Canadian healthcare organization with strong understanding of clinical and operational environments.

• Strong track record of ethical leadership, professionalism, and organizational stewardship

• Exceptional communication and collaboration skills to engage multidisciplinary teams, clinicians, and stakeholders.

• Excellent work performance and attendance record

• Understands the importance of and demonstrates commitment to fostering a culture of diversity, equity, and inclusion.

• Commitment to advancing equity, accessibility, and patient-centered care through digital innovation.

• Demonstrated ability to model integrity, resilience, and adaptability in a rapidly evolving digital health environment.

• Demonstrated ability to develop and influence relationships at all levels, with strong interpersonal and negotiation skills

• Strong team engagement, facilitation, and coaching skills to build team morale and improve culture

• Demonstrated experience leading large-scale transformation and change initiatives

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. 

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. 

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
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