ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
The Senior Project Manager is responsible for driving the successful execution of high-impact projects that align with organizational priorities. This role blends advanced project management discipline with business acumen, adaptability, and a focus on delivering measurable value. The Senior Project Manager partners with cross functional teams, influences outcomes, and ensures projects not only meet timelines and budgets, but also advance the company’s strategic objectives.
Essential Duties and Responsibilities:
- Lead the planning and execution of complex, cross-functional initiatives that support business transformation and strategic growth
- Translate organizational strategy into actionable project plans, ensuring alignment with business goals and measurable outcomes
- Ensure project outcomes align with broader program and portfolio objectives, escalating misalignment or risks proactively.
- Develop and maintain comprehensive project plans, timelines, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reports.
- Ensure disciplined tracking of milestones, deliverables, and project risks, while maintaining flexibility to adapt plans as priorities evolve
- Facilitate effective project governance, ensuring transparency and accountability at all stages
- Facilitate cross-functional decision-making by presenting scenarios, implications, and data-driven recommendations
- Lead teams through change, navigating ambiguity and shifting priorities with resilience and resourcefulness.
- Motivate and empower project teams, cultivating a culture of accountability, innovation, and continuous improvement.
- Define, track, and report on measurable business outcomes and benefit realization to ensure strategic value delivery.
- Integrate change management and stakeholder readiness practices into project delivery to support successful adoption
- Contribute to the continuous improvements of PMO methodologies, tools, and frameworks to elevate organizational delivery maturity
Working Conditions:
- Hybrid/Remote Based on location
- Up to 10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
ConnectWise Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ConnectWise and has not been reviewed or approved by ConnectWise.
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Leave & Time Off Breadth — Time off is positioned as a standout part of the package, including “Flexible Time Off,” “Flex Friday’s,” and frequent references to an “Unlimited PTO” approach that is valued for flexibility.
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Healthcare Strength — Core medical, dental, and vision coverage is consistently included, with additional items like life insurance and pre-tax accounts such as HSA contributions; some descriptions also indicate a possibility of fully covered employee medical premiums in certain cases.
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Retirement Support — Retirement and longer-term financial benefits are present through a 401K/retirement plan and an employee stock purchase plan, which strengthens the overall rewards package beyond base salary.
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What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
