The Senior Project Manager Business Engagement & Solutions Specialist will have accountability to support project, process, and change management tasks on behalf of Individual Markets Operations and Services. The position requires a solid grasp of traditional project management skills with an emphasis on communications and relationship building, as well as process efficiency, change management, and business knowledge.
You are
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Well-organized and experienced with process, meeting facilitation, driving positive change, and team collaboration.
You will
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Serve as a primary lead on IM Operations and Services projects and improvements
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Serve as a strategic partner with your assigned leaders
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Facilitate brainstorming sessions and provide output to business partners
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Be responsible for establishing and monitoring key program metrics to gauge achieved performance and adjust as needed
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Measure, analyze, and implement changes to meet or exceed performance and financial targets.
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Drive positive change
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Collaborate with project teams and business partners
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Manage key project components such as scope, schedule, risk, budget, and resources
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Evaluate change needs and conduct appropriate change management activities
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Create and share current and future state process maps along with cost benefit analysis output
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Identify needs for improvement within the process by analyzing current state, voice of the customer and key performance indicators
You have
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A bachelor’s degree or equivalent experience
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2 -4 years of project management and operational improvement experience
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Lean Six Sigma Yellow or Green Belt certification preferred
Nice to have
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CAPM or PMP certification
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PROSCI certification
Location & Travel
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Bethlehem, PA or Pittsfield, MA
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Hybrid Schedule: 3 Days In Office & 2 Days Work From Home
Salary Range:
$67,450.00 - $110,815.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
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What We Do
Who we are Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence. Today, we stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss. As a modern mutual insurance company, we believe in driving value beyond dividends. We invest in our colleagues and are building a progressive, innovative and inclusive culture. We uplift individuals and communities through thoughtful social and environmental programs. What we stand for In 1860, a community of immigrants joined together to insure and protect their businesses and families. They were guided by powerful ideals that we’ve continued to stand behind and evolved throughout the years: we do the right thing, we believe people count, we courageously shape the future together, and we go above and beyond for the people we serve. Guardian employees embrace and live by these values every day. They remind us to put people at the heart of all we do so that we can help protect what matters most to you. Want to help bring these values to life? Join us for a rewarding career and the opportunity to shape the future. Disclosures: Financial information concerning Guardian as of December 31, 2022, on a statutory basis: Admitted assets = $76.0 billion; liabilities = $67.2 billion (including $55.0 billion of reserves); and surplus = $8.8 billion. Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors. Guardian® is a registered trademark of The Guardian Life Insurance Company of America. © Copyright 2023 The Guardian Life Insurance Company of America 2023-156184 Exp. 5/25
