Key Responsibilities:
Project Management
- Lead full‑cycle software implementation projects from initiation through go‑live and project acceptance
- Manage project scope, schedules, forecasts, risks, dependencies, and change control
- Serve as the primary point of contact for customers and internal stakeholders
- Develop and maintain detailed project plans and delivery forecasts
- Deliver clear, proactive status reporting to customers and leadership
- Forecast project delivery timelines and financials every month, quarter and year for all assigned projects. Forecasting measures the difference between your project forecasts and the project results
- Manage invoicing milestones and ensure alignment with contractual deliverables
- Identify issues, mitigate risks, and resolve conflicts to keep projects on track
- Conduct post‑implementation reviews and contribute to continuous improvement efforts
Application Consulting & Training
- Serve as a lead application consultant across configuration, testing, UAT, and deployment
- Facilitate requirements gathering and translate business needs into system solutions
- Deliver customer and internal training sessions (remote and onsite as required)
- Guide customers through functional and data validation testing
- Provide best‑practice recommendations to support application adoption and success
Quality & Collaboration
- Participate in functional, regression, and user acceptance testing activities
- Identify and document defects, validating fixes in collaboration with the customer and FAS development teams
- Create and maintain customer project documentation, training materials, and user guides
- Partner with cross‑functional teams and external stakeholders to ensure successful outcomes
Qualifications:
Required
- 5+ years of experience in software implementation or enterprise system delivery
- Proven success managing client‑facing projects with multiple stakeholders
- Strong leadership, communication (written and verbal), negotiation, and conflict-resolution skills
- Ability to manage competing priorities in a fast‑paced, matrixed environment
- Experience supporting configuration, training, testing, and go‑live activities
- Proficiency with Wrike, Excel, PowerPoint, and SharePoint
Preferred
- Experience with LIMS, forensic science, criminal justice, or medical examiner systems
- Experience delivering federal or highly regulated projects
- PMP certification or equivalent (or in progress)
- Familiarity with Wrike or similar project management tools
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What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
