Senior Project Coordinator

Education and Experience:

• Bachelor’s degree.
• 2+ years of experience of related work experience.

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Specialized Skills:

• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Knowledge of SPSS, Decipher, ConfirmIt a plus.

Soft skills: 

• Good client communication, internal collaboration, good note taking, comfortable presenting tradeoffs/options, comfortable in a speed-focused environment

Types of projects: 

• SO
• E2E 

Tasks:

• Test and launch projects
• Manage sample
• Report on project progress
• Present solutions to issues,
• Review data
• Work collaboratively with our cross-functional team.

Working schedule: 

Friday – Tuesday (Wed/Thu off), 8:00 am UK time (3:00 PM Cebu)

Handling multiple projects: 

• 5-15 (covering only)
• Extended hours PMs may kick off some work that launches Friday.

Systems: 

• Jira
• Nexus
• BOS
• Reporting links (Decipher, CMIX (just for monitoring), plus can expect to learn competitive platforms IncQuery and Intellisurvey.

Accountability – Proven results while managing changing priorities as well as maintaining direction and focus through proactive planning and organized approaches to work in order to meet deadlines and manage time effectively. Must demonstrate strong attention to detail and be conscientious, reliable, and punctual. 

Solution Oriented/Accountable: Looks beyond simple solutions; doesn’t stop at first answers; looks to resolve problems quickly; takes accountability for actions

Collaborative: Promotes a spirit of cooperation with other members of the work group; always helpful to the rest of the team/others; amongst the first to volunteer to help others succeed

Drive: Demonstrated motivation and a drive for excellence regardless of obstacles and challenges; takes calculated risks; continuously raises the bar

Communicative: Demonstrates open two-way adult to adult communication

Innovative: Strives for continuous improvement; anticipates and solves for customer needs; contributes new ideas

Additional Job Description

1. Manage and own outcomes of market research projects from commissioning to invoice. Exceed client expectations through flawless delivery.

• Lead client kick off calls.
• Coordinate internal resources for project support.
• Provide guidance and troubleshoot project challenges at all stages.
• Consult with clients to leverage experience and knowledge to assist in meeting the research objectives.
• Track and manage project budgets

2. Collaborate and support Sales in driving revenue growth through client relationship development that leads to referrals and repeat business.

3. Communicate project updates and status in a responsive and consultative manner throughout project field.

4. Share knowledge across internal functional teams.

Job Description

The Project Coordinator is responsible for assisting in the design and coordination of multiple research projects. The Project Coordinator will direct the day-to-day operations of a project from initial project setup through data delivery. They will have direct contact with clients throughout the execution of a project and will act as an extension of that client’s team. Major responsibilities include review and consultation of questionnaires, managing fieldwork/data collection as well as reviewing and providing deliverables.