Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
When you’re part of the team at Thermo Fisher, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Position Summary: To assist the Lilly Admin’s functional areas and maintain close communication with ELECTS team to manage the dedicated studies in accordance to cGMP standard and Eli Lilly’s requirements.
Responsibilities:
- Perform all processes in accordance to established client specified standard operating procedures and cGMP standards.
- Ensure that relevant paperwork is filed in accordance with regulatory and client’s requirements.
- Co-ordination and communication of all relevant activities, both internal and external to ensure all aspect of services are in accordance with client’s requirements.
- Timely provision of reports, monthly matrix, and other information to clients as required
- Participate in client meetings, teleconferences where appropriate
- To ensure that all shipment orders are processed in time and the necessary paperwork / checklist are prepared in accordance to established procedures
- Ensure that all queries / requests from clients and investigator sites are responded correctly and in timely manner
- Ensure that all issues with systems, order files, timeline and any other project related issues are feedback to ELECTS immediately when detected
- Assist in any other functional units as required by the Management
- Incoming and outgoing shipment updates, forecasts and backlog reports
- Assist in timely billing / invoicing activities on monthly basis
- Ensure that all shipping orders are processed and released according to contractual and country requirements
- Ensure that all necessary study documentation is received prior to the release of shipment to study sites
- Prepare relevant documents, notifications according to country requirements and client instructions, and update systems appropriately and correctly.
- Follow up on delivery; obtain proof of delivery from courier company and obtain acknowledgement of receipt from the shipment recipient, and file according to the established procedures
- Forward temperature data to the relevant party for evaluation in case of temperature excursion; follow up on the status and send notification to affected site on the “Fit For Use” status
- Prepare paperwork for labelling/re-stickering and ensure that the job completed within the required timeline
- Co-ordination of shipment returns request in accordance with project requirements
Requirements:
- Degree or diploma in scientific or health discipline, logistics, business studies or related.
- Minimum 2 years of relevant experience.
- Experience in Project Management, customer service, logistics and warehousing
- Excellent interpersonal skills with pleasant personality
- Leadership skill, computer literate, good written and verbal skills
- Possess good knowledge and experience in Microsoft and other operating systems (i.e Oracle/SAP/CT-WIN/Korber One)
- Knowledge of customer service in warehousing and logistics work practices from the Pharmaceutical industry an advantage
Skills Required
- Degree or diploma in a scientific or health discipline, logistics, business studies, or a related field
- Minimum 2 years of relevant experience
- Experience in project management, customer service, logistics, and warehousing
- Excellent interpersonal skills and a pleasant personality
- Leadership skills
- Computer literacy and strong written and verbal communication skills
- Knowledge and experience with Microsoft and operating systems or platforms including Oracle, SAP, CT-WIN, or Korber One
- Pharmaceutical industry customer service experience in warehousing and logistics
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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