Senior Program Office Management / Program Coordinator

Job Description:

Why join DXC Technology?

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients. Be a part of a strategic Microsoft partnership that provides you with opportunities to deepen your expertise and work at the cutting-edge of technology.

What you will be doing

We are seeking a talented individual with a proven track record and understanding of all elements of the PMO service. You will preferably have 6+ years work experience running a PMO service with deep knowledge in project governance & control, project financial management and quality assurance. We would look favorably on project certifications such as PMI, PRINCE2, Agile, P30.

This role will provide integrated client-facing performance management reporting for small programs or accounts, or sections of larger programs or accounts.

A key responsibility is also maintaining account management system processes, as assigned, including the training and execution of those processes.

The successful candidate will provide strong governance, be knowledgeable in project management methodology and process, and have an eye for detail.

Key Responsibilities

• Creates governance metrics for small programs or accounts or sections of larger programs or accounts. Assists in coordinating governance meetings and ensures and validates that meetings occur.
• Creates and maintains assigned account(s) master calendar. Drives the logistics of governance meetings and schedules meetings where appropriate.
• Reviews and analyzes the use of account processes. Executes the account management and project management processes.
• Consolidates and analyzes metrics for governance, processes and account reviews; recommends service improvements across the accounts.
• Perform project lifecycle management. Initiate projects, monitor and control, and close according to DXC standards
• Engage in project milestone management and related financial activities around billing, change control and forecasting.
• Perform basic project financial reviews. Creating forums for reviews and tracking of project financial issues.
• Develops account customer satisfaction survey questions and communication plans; analyzes and summarizes results for account improvements.
• Examines client facing account level reports for accuracy. Recommends adjustments and makes changes as approved by account program management.
• Reviews project integration processes and reporting for accuracy. Documents, recommends changes or adjustments and applies as appropriate.
• Develops training materials on processes, tools and reporting for clients and the company.

The skills you will bring

• Six or more years of PMO / business management or related experience
• Experience working with account management systems and project management tooling
• Experience implementing processes
• Strong analytical and organizational skills
• Strong project management skills
• Strong leadership and skills
• Strong communication and interpersonal skills to interact with customers and team members
• Ability to work in a team environment
• Ability to work in a complex environment

Your working environment
 

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
 

• Extensive resources to support your onboarding and continual development including DXC University
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
• More time to do the things you love with flexible leave options, including purchased leave
• Take time to give back with charitable and emergency services volunteer days
• Well-being matters to us and our Employee Assistance Program is there to support you and your family
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.